Sr Manager, Quality Engineering (Reliability Engineering)

Newport Beach, California


Employer: Chipotle
Industry: Information Technology
Salary: Competitive
Job type: Full-Time

Sr Manager, Quality Engineering (Reliability Engineering) (24015463)

Description

CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY
The Senior Manager, Quality Engineering (Reliability Engineering) will incorporate experience and skills to develop and drive implementation of innovative performance, load, chaos, and reliability/scalability engineering and test strategies and incorporate them into the development cycle within the Agile teams. This position collaborates with one or more teams and organizations to deliver excellence for all work items within Quality Engineering (Reliability Engineering) across all of Chipotle IT.

WHAT YOU'LL DO
  • Directly contribute to Chipotle's success on our most visible and highest traffic days.
  • Cultivate and disseminate knowledge of reliability/performance best practices.
  • Guide and mentor direct reports and the organization on best practices and principles as it relates to performance, chaos, and reliability engineering.
  • Direct the development of the reliability/performance engineering strategy, methodology, discipline, and framework to ensure and continuously improve quality, performance, and scalability of assigned products.
  • Drive scalable design patterns and implementations that can be re-used throughout the organization.
  • Have strong working knowledge of OOAD, design principles such as SOLID and Design patterns.
  • Own and drive evaluations and gap/overlap analysis of tools and current solutions/implementations.
  • Create and enhance report dashboards for work being performed by the Reliability Engineering team.
  • Think outside of the box to understand the various scenarios and configurations that customers use to ensure customer quality is maintained.
  • Develop future leaders on the Reliability Engineering team, expand their skills, and embrace servant leadership by removing roadblocks, giving team members autonomy and ownership.
  • Work with other leaders in software development, product management, cloud/infrastructure, application support, and data, insights, & analytics teams to help define solution and application performance requirements.

WHAT YOU'LL BRING TO THE TABLE
  • Bachelor's Degree (BA/BS) from 4-year college or university preferred.
  • 8+ years of working experience in an SRE, SDET, or Performance Engineering role.
  • 3-5 years of relevant management experience.
  • Proven track record of implementing performance, chaos, and reliability testing and reporting solutions.
  • Strong desire to build and lead teams while creating a culture of problem solving and collaboration through large-scale engineering.
  • Proficiency with cloud technologies (either AWS or Azure).
  • Hands-on-keyboard experience in writing, executing, and monitoring automated test suites using various technologies including, but not limited to, Loadrunner, k6, Gremlin, Azure Chaos Studio, Chaos Monkey.
  • Experience with observability solutions and platforms including, but not limited to, Splunk, DataDog, Prometheus, Grafana.
  • Extensive experience with languages such as JavaScript and/or TypeScript, C#, SQL, Powershell.
  • Experience with Azure or AWS DevOps, Agile process improvement, CI/CD pipeline management and automation, NPM, or other package managers.
  • Have excellent communication and interpersonal skills to collaborate effectively with all business units.

WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle had over 3,400 restaurants as of December 31, 2023, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Chipotle is ranked on the Fortune 500 and is recognized on Fortune's Most Admired Companies 2024 list and Time Magazine's Most Influential Companies. With over 115,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM .

PAY TRANSPARENCY
A reasonable estimate of the current base salary range for this position is $145,000 - $195,000. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits .

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need assistance or an accommodation due to a disability.

Primary Location: California - Newport Beach - 9998 - 610 Newport Office-(09998)
Work Location:
9998 - 610 Newport Office-(09998)
610 Newport Center Drive
Newport Beach 92660

Created: 2024-05-09
Reference: 24015463
Country: United States
State: California
City: Newport Beach


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