Sr. Merchant Manager, Amazon Home

Amazon is looking for talented, customer-obsessed Senior Product Manager to help shape the future of our 3rd party marketplace. The Sr. PM role offers the unique opportunity to own a sizable portion of a fast-growing category P&L while also driving large scale, high visibility projects across a variety of internal teams.

The ideal candidate will be highly organized and have a demonstrated track record of successful project management/ownership, juggling multiple projects with competing deadlines, and using data to identify and prioritize opportunities. They will be analytical, enthusiastic, self-motivated, detail-oriented, customer-focused, and have strong communication skills with the ability to handle ambiguity and influence employees at all levels of the organization.

Key job responsibilities

The Sr. PM will have several key responsibilities within the 3rd party Marketplace side of the business, including:

• \tCategory strategy and ownership: Work closely with Leadership on planning and business strategy, drive best-in-class customer experience and maximize unit and GMS growth through timely analysis and action.

• \tBusiness Development: You will work closely with Marketplace teams to help recruit strategic sellers and drive sales in new categories.

• \tSeller management: Identify and lead new Seller partnerships, manage large Sellers and enhance overall Seller experience with better self-service and reporting resources.

• \tProject management: Lead a variety of projects that impact both Home & Kitchen and the broader US business.

• \tCustomer Experience: Innovate with our sellers to drive optimal customer experience across the business.

A day in the life

A successful Sr. PM must be able to:

• \tAct as the 'business owner' for their categories, possessing a complete understanding of internal and external variables that impact our business (this entails owning forecasting, monitoring, understanding and reporting on the category, along with responsibility for driving strategic projects to achieve business objectives)

• \tHave a complete understanding of customer needs, both existing and potential, and use that knowledge to deliver site features that provide Amazon customers with an unparalleled shopping experience

• \tCreate business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies

• \tCoordinate cross-functional teams, and communicate with internal and external stakeholders, while meeting tight deadlines for high visibility projects

• \tConduct financial analysis of business opportunities to meet and exceed revenue and profitability targets. Identify the right referral fee for different category segments to maximize topline growth

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience

- Bachelor's degree or equivalent

- Experience owning/driving roadmap strategy and definition

- Experience with end to end product delivery

- Experience with feature delivery and tradeoffs of a product

- Experience as a product manager or owner

- Experience owning technology products

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights

- Experience working across functional teams and senior stakeholders

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,500/year in our lowest geographic market up to $206,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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