Sr. Product Manager - Technical, Amazon B2B Payments and Lending

Do you want to work at a fintech startup but within the support systems of a large technology company?

Amazon is expanding its lending business with the ambition to deliver the world's best-in-class customer experience and product solutions. We believe we are in a unique position to serve our customers with exceptional value due to our deep understanding and insights about our customers, supported by our data-grounded analytics and customer-focused approach to building products. Amazon Lending is a part of the Global Business Payments organization which provides working capital solutions to Sellers and other small business customers.

Amazon Lending is seeking an innovative, customer-centric, and results-driven individual to join our US team as a Technical Product Manager. This candidate will be responsible for building products that solve small and medium-sized businesses' challenges getting the capital they need to grow their businesses, and capabilities that will help lenders reach these sellers. To be successful in this position, the individual must be able to work with minimal supervision in a fast paced, highly demanding, and often ambiguous environment, while maintaining attention to detail. The preferred candidate will have experiences building technical financial services products with multiple internal & external stakeholders from inception to launch with demonstrated data-driven decision making. Above all, the successful candidate will have passion for Seller success.

Key job responsibilities

The ideal candidate will be entrepreneurial, self-sufficient, and strong in more than one or all of the following areas:

• Lead product definition - Own and drive the customer working backwards strategy, tenets, long-term goals and define product features and services that deliver bar-raising customer experiences.

• Drive product creation - Work with dedicated engineering, design, and research teams to build and iterate upon your product. Partner with teams in other organizations to ensure support and visibility of your and the broader team's plans. Manage trade-offs effectively. Earn trust across a range of stakeholders and partners.

• Create and drive business strategy - Define how we measure success. Own reporting on KPIs, recommendations that use data to optimize them, and execution of those optimizations.

• Create mechanisms to scale - Drive mechanisms to optimize the team's efficiency and alignment.

• Conduct data analyses, research gaps in business reporting and continuously improve the quality of metrics related to the product.

• Project management, including working with stakeholders to capture business and functional requirements, creating business justifications for product features and services, tracking and reporting.

• Own executive reviews - Present business and product vision, progress, and dependencies to executive stakeholders in multiple teams. Also contribute to broader team and organizational planning documents, including owning and driving them for your area of the business and product.

• Lead the product go-to-market process, user testing, defining and managing program metrics.

A day in the life

You will define the strategic vision working backwards from the customer needs and business objectives, scope the business opportunity, design and debate the right customer experience to build, articulate trade-offs and rally internal teams and stakeholders to bring the product to life. This position involves regular communication with management on risks, financial and operational program metrics. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will also have superior analytical abilities and a track record of finding practical, simple and creative solutions to complicated problems without sacrificing quality or core functionality

About the team

The Amazon B2B Payments and Lending (ABPL) team creates and manages a global portfolio of products for Amazon businesses, including co-branded credit cards, loans for Amazon Sellers and other financial products offered to business customers.

BASIC QUALIFICATIONS

- Bachelor's degree

- Experience managing technical products or online services

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

- 5+ years of technical product or program management experience

- Proficient in written and verbal communication

PREFERRED QUALIFICATIONS

- Master's degree

- 5+ years of end to end product delivery experience

- Experience performing statistical analysis of data using SQL, Excel and other tools

- 2+ years of experience in the financial services industry

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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