As a Sr. Product Manager, you will be a critical part of the Lead Management Operations organization that owns feature development and prioritization of a global product roadmap that is revolutionizing the way AWS manages, scores, delivers, and optimizes its vast customer and prospect base. This is a unique role that will allow you to help AWS establish best practices in marketing automation and data governance that will directly impact sales productivity and revenue.

You will own a set of capabilities and set the strategy, define the requirements, and make the difficult, high-judgment trade-offs between features and time-to-market. You will partner with engineering and program management to ensure the programming model, testing, scalability and reliability promises, and experience delight our customers. You are also responsible for influencing other internal technical roadmaps to ensure launch milestones and user experience features can be achieved. This a unique role that will work closely with a diverse set of global, functional (i.e. Marketing, Sales, Revenue Operations, and Legal) stakeholders.

As one of the team leaders, you will play a key role in building out our product management mechanisms, and help set the vision, values, and culture of our team.

Key job responsibilities

* Translate complex and ambiguous business problems into crisp product strategies and roadmaps, while managing prioritization and trade-offs between customer experience and time to market

* Write technical product documents, including narratives, feature requirements, EPICS, user stories, product specifications, ensuring clear communication and coordination with business, design and development teams

* Provide technical leadership for software development lifecycle activities including system architecture, technical development and testing, technical support and administration

* Drive alignment of capability strategy by working collaboratively with Marketing, Sales, Legal, and Revenue Operations

* Measure and analyze existing products and business models for opportunities to innovate and improve, providing additional benefits to developers and customers

* Own experiments and create clear mechanisms to test and pilot new features prior to launch. Ensure success metrics are well-documented and tracked to ensure feasibility analysis can be completed

* Own the launch of new capabilities, including working with program management, enablement and training, and internal customers

* Proactively identify and resolve strategic and tactical issues that may impair adoption of capabilities in order to achieve usage and technical goals

* Identify new and innovative lead management services or capabilities to drive value for our customers and drive revenue efficiency

About the team

Lead Management Operations is revolutionizing the way AWS Sales and Marketing interacts with customers. We're building a complete revenue automation experience that streamlines and supports the way a customer moves through their purchasing journey. With a holistic and transactional data ingestion platform and extensible services, powered with Generative AI, Project Lorem is innovating the way AWS helps its customers scale their business through the cloud. We're hiring team members across the United States in Seattle, WA, Austin, TX, Arlington, VA, and New York City.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Austin, TX, USA | New York City, NY, USA | Seattle, WA, USA

BASIC QUALIFICATIONS

- Bachelor's degree

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience contributing to engineering discussions around technology decisions and strategy related to a product

- Experience managing technical products or online services

- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

PREFERRED QUALIFICATIONS

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight

- Experience in building and driving adoption of new tools

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,000/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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