About the Role

Uber is looking for an experienced Sr. Program Manager to help administer our Integrity Helpline and drive internal investigation program enhancements. We are looking for a highly collaborative candidate with strong project management skills and a demonstrated track record of effective stakeholder engagement and management. Projects include administration of the helpline case management system, data reporting, training investigators, and collaboration with the broader E&C team.

What You'll Do

- Administration of the helpline and case management system, including oversight of access controls, configuration changes, updating user roles, and assisting with triage of new matters.
- Data reporting, including preparation of reports for a variety of stakeholders.
- Preparation of training for investigation teams, including scheduling, assigning and tracking completion of training.
- Project management over various program improvements, including but not limited to implementation of artificial intelligence tool used for quality checks.
- Collaboration with the broader E&C team on systems and data projects.

Basic Qualifications

- 5+ years of work experience in legal operations, legal technology, and/or legal matter management tools

Preferred Qualifications

- Strong program and project management skills with a focus on KPI setting and tracking and experience extracting insights from data, visualizing and summarizing findings and takeaways.
- Ability to express complex issues using clear language and ability to prioritize while managing multiple priorities
- Experience working with senior leaders and executives on high-impact projects and deliverables
- Comfortable influencing discussions at the highest levels and a proven ability to find common ground and align cross-functional partners and teams with conflicting agendas
- The ability to juggle multiple projects at a time in an exciting, fast-paced environment, both collaborating as a team to stay in sync and working independently to get the job done.
- Strong interpersonal skills and highly collaborative with both business leaders and cross-functional partners, with a strong ability to build relationships, gain credibility, and partner with others.
- Self-motivation with a strong affinity for vision setting, strategic problem solving, and driving action.
- Embody the highest standards of integrity, ethics, and accountability.
- Enthusiastic about Uber and the opportunity to have a big impact!

For Chicago, IL-based roles: The base salary range for this role is USD$112,000 per year - USD$123,500 per year.

For New York, NY-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year.

For Washington, DC-based roles: The base salary range for this role is USD$124,000 per year - USD$137,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link [https://www.uber.com/careers/benefits](https://www.uber.com/careers/benefits).

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing [this form](https://forms.gle/aDWTk9k6xtMU25Y5A).

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.