Sr. Qualitative Product Researcher, Identity

San Francisco, California


Employer: Pinterest
Industry: Departments Departments Go to Departments
Salary: Competitive
Job type: Full-Time

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It's where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you'll be challenged to take on work that upholds this mission and pushes Pinterest forward. You'll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.

Our new progressive work model is called PinFlex, a term that's uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.

As a Senior Researcher on our Trust and Safety team, you will play a crucial role in ensuring the integrity and security of our user experience on Pinterest. Your work will focus on protecting people's accounts, identifying new authentication methods, and exploring opportunities for users to manage their multiple identities on Pinterest. Additionally, you will have the opportunity to partner with another researcher to guide Pinterest's approach to ensuring we remain a trusted and safe space for our users, especially teens.

What you'll do:
  • Define a research roadmap, in partnership with product, design, and engineering stakeholders
  • Conduct research that varies in approach, scale, scope, and timeframe across multiple work streams, making sure to work on the right project at the right time
  • Select and communicate the appropriate method or mix of methods (ranging from usability testing, diary studies, semi-structured interviews, participatory workshops, and everything in between)
  • Proactively communicate and share research findings with product team in compelling, actionable, and engaging ways
  • Build strong relationships as a strategic partner with Product, Design, Engineering, Content Design, and Data Science to identify high impact work and ensure it lands within the organization
  • Collaborate with staff-level researcher on forward-looking strategic research projects

What we're looking for:
  • 3+ years in Product Research
  • Experience conducting research in a Growth space, a plus
  • Ability to toggle between owning and executing end-to-end research and leveraging existing insights to shape strategy and influence decision making
  • Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
  • Excellent communication, collaboration, and group facilitation skills
  • Familiarity with experimentation and quantitative data, a plus

Relocation Statement:

This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

US based applicants only

$114,750-$236,000 USD

Our Commitment to Diversity:

Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require an accommodation during the job application process, please notify accessibility@pinterest.com for support.

Created: 2024-07-04
Reference: 5980431
Country: United States
State: California
City: San Francisco
ZIP: 94130