Sr. RPA - Robotic Process Automation Consultant

Position: Sr. RPA (UiPath) Engagement Manager

Location: Redmond, WA / Seattle, WA

Direct Hiring with Benefits

Our team is growing and we are looking to add RPA / UiPath Engagement manager to our unit. Ideal candidate should bring in the right combination of Management/Architect/SME mindset with strengths and expertise per below:

Knowledge and experience with Pre-Sales work. Be the SME to discuss the potential RPA use cases with the Director level customers. Sales - Drive pursuits as part of the engagement pipeline and be the POC as Engagement manager to represent. High-level Design/provide Architect oversight. Technically sound - background of RPA, UiPath, Cloud/APIs.

Skills and Qualifications:

• 8 to 10+ Years of experience in IT Consulting Services and background in leading Managed Services engagements
• Strong stakeholder management - external and internal including Exec levels
• Manage and Lead manage RPA/UI Path engagements and act as the regional POC. Provide day to day operational oversight and leadership to assigned program(s)
• Participate in problem solving, root cause analysis and any response function towards continual service improvements
• Collaborate with internal and external teams to deliver solutions with in agreed timelines with quality output. Analyze, understand and document business processes in detail, where required.
• Understand customer business and partner with stakeholders to optimize / transform the business
• Develop strategies for customer management and improving satisfaction.
• Ensure cross training and upskilling of team members.
• Guide team for designing better and robust reporting mechanisms through dashboards.
• Ensure adherence to privacy and security policies agreed with the client.
• Track, Monitor and improve contractual SLAs and KPIs.
• Design improvement and remediation plans in consultation with enabling teams.
• Ensure optimized staffing levels are maintained for the successful execution of the program.
• Participate in governance and business reviews.

Apply online to this posting OR

Email resume to Harneet.sapra@sogeti.com

The benefits our employees enjoy:

401(k) Savings Plan- Matched 150% up to 6%. (Our 401k is in the top 1% of 401(k) plans offered in the US!) Medical/Prescription/Dental/Vision Coverage! Low-premium and deductible. Plan with free preventive care. $12,000 in Tuition Reimbursement 100% Company-paid mobile phone plan Personal Time Off (PTO)- Ensuring a balance of work and home life