Sr. Sales Operations Mgr, Amazon Freight, Sales Operations

Are you looking to build and scale a new and growing business with Amazon? If so, you might be interested in this role with Amazon Freight.

Amazon Freight is a startup business within Amazon focused on developing an industry-leading transportation offering to provide external freight customers access to the world-class network and freight services currently used to facilitate Amazon's own freight movements. Our freight offerings ensure that our customers' freight is moved with the highest level of service and quality at a competitive price across multiple modes of transportation, including truckload, less-than-truckload, and intermodal.

The Sales Operations (Ops) team supports our sales organizations (Enterprise and Small/Medium). The team is responsible for establishing internal capabilities to achieve growth goals and creating a solid foundation to maintain strong relationships with current shippers. We develop scalable, process-driven solutions to address foundational gaps, create go-to-market plans for our sales teams to launch new business lines, reduce the time to onboard new shippers, minimize launch defects, and improve sales efficiency and efficacy.

Key Responsibilities:

• \tProactively identify process gaps by analyzing data and anecdotes, propose viable solutions, craft concise and compelling strategies, and assist in the launch of new transportation modes.

• \tDevelop go-to-market plans for launching new business lines.

• \tCollaborate with Sales, Operations, Product, Marketing, and Learning and Development teams to raise the bar on our diverse portfolio of initiatives.

• \tManage multiple projects simultaneously and work through ambiguities to achieve objectives while communicating progress to stakeholders and leadership teams.

• \tAssist with ad-hoc requests and escalations as needed.

Ideal Candidate Profile:

• \tStrategic, creative, and organized, with the ability to balance qualitative and quantitative considerations in decision-making.

• \tProven track record in program management and launching new startups or business lines from the ground up.

• \tStrong familiarity with Amazon Freight and the transportation industry.

• \tExperience in developing and executing go-to-market strategies.

• \tComfortable working in fast-paced environments and handling a diverse set of stakeholders to solve significant problems and build scalable programs.

• \tInvolvement in change management is a plus.

Preferred Qualifications:

• \tKnowledge of the freight and transportation industry.

• \tStrong background in program management and go-to-market strategy development.

• \tExperience working with sales operations, process-driven solutions, and improving sales efficiency and efficacy.

If you are excited about launching a new startup, thrive in fast-paced environments, and have a history of working with diverse stakeholders to solve significant problems and build scalable programs, we encourage you to apply.

Key job responsibilities

• \tProactively identify process gaps by analyzing data and anecdotes, propose viable solutions, craft concise and compelling strategies, and assist in the launch of new transportation modes.

• \tDevelop go-to-market plans for launching new business lines.

• \tCollaborate with Sales, Operations, Product, Marketing, and Learning and Development teams to raise the bar on our diverse portfolio of initiatives.

• \tManage multiple projects simultaneously and work through ambiguities to achieve objectives while communicating progress to stakeholders and leadership teams.

• \tAssist with ad-hoc requests and escalations as needed.

• \tProven track record in program management and launching new startups or business lines from the ground up.

• \tStrong familiarity with Amazon Freight and the transportation industry.

• \tExperience in developing and executing go-to-market strategies.

• \tStrategic, creative, and organized, with the ability to balance qualitative and quantitative considerations in decision-making.

• \tComfortable working in fast-paced environments and handling a diverse set of stakeholders to solve significant problems and build scalable programs.

BASIC QUALIFICATIONS

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

- Master's degree or equivalent

- 7+ years of sales operations or equivalent experience

PREFERRED QUALIFICATIONS

- Experience using Salesforce (or other CRM tool) or BI tools

- Experience presenting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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