Sr. ServiceNow Developer (VR/CC - SecOps)

ServiceNow Development and Administration of Vulnerability Response (VR) and Configuration Compliance (CC) modules. Providing architectural, design, configuration/development and operational support for VR and CC. Prepare and conduct VR and CC and related dependencies updates. Provide ServiceNow functional and process expertise in building world class programs.

Responsibilities:

• ServiceNow Development, configuration, administration, and support for ServiceNow VR and CC modules.
• Provide VR and CC solutions in terms of architecture, design, and operational support as it relates to ServiceNow Vulnerability Response (VR) and Configuration Compliance (CC) modules.
• Installation and Configuration of VR and CC Plugins for lower environments (DEV, QA, UAT, ARCH, Training).
• VR and CC solution design, configuration/development, and operational support as it relates to integrations, customized CI lookup Rules, Watch Topics, Assignment Rules, Grouping Rules, Risk Calculator Rules, Remediation Target Rules, Auto Close/Auto Delete Rules, Exception Rules, Notifications, Classification Rules, SLA definition, Severity/Normality Mapping, Classification Rules, and Background Jobs.
• Design and develop solutions to enrich Vulnerability Items and Test Result Records and other VR and CC tables to enhance VR and CC capabilities.
• Support Remediation process flows for Vulnerability Response and Configuration Compliance.
• Design, Configure and support data integrations (REST API) and schedules (Qualys, WIZ, Solution Manager, Threat Intelligence, NVD, JIRA and Salesforce Spoke, Webhook, Other).
• Design, Configure and support Flow Designer flows and sub flows leveraging REST API for data exchange.
• Leverage JIRA as part of the SDLC Agile Development process (ServiceNow VR/CC Story creation, Sprint Planning, Point Estimation, Testing and Deployment Documentation creation, Deployment for lower environments and support Preproduction and Production Deployments).
• Provide VR and CC support (SN Admin and VR/CC Admin) lower environments (DEV, QA, UAT, ARCH, Training).
• Liaison with ServiceNow Platform Administrators (enterprise level) as it relates to VR and CC impacts on ServiceNow Platform configuration and properties.
• Liaison with CMDB Team to enhance CMDB as it relates to VR and CC data requirements.
• Design Runbooks for Vulnerability Response and Configuration Compliance processes and procedures.
• Enhance Reporting capability of both VR and CC as it relates to Reports and Performance Analytics.
• Customize and support VR and CC roles and groups.
• Plan and support VR and CC and dependencies upgrades.

Qualifications:

• Bachelor's degree from an accredited college/university OR equivalent professional experience.
• 5-7 Years ServiceNow Development, Administration, Implementation, and integration.
• 4+ years' experience developing configuring ServiceNow with 2 years specific expertise with Vulnerability Response (VR) and Configuration Compliance (CC) Modules, Performance Analytics for VR, Performance Analytics for CC.
• A current CIS-Vulnerability Response or CIS-Configuration Compliance certification.
• Certified ServiceNow Administrator, Application Developer, Implementation Specialist (CSA, CAD, CIS)
• 4 Years ServiceNow Development Experience
• 2 Years ServiceNow Vulnerability Response (VR)
• 2 Years Service Now Configuration Compliance (CC)
• 2 Years experience with ServiceNow Flow Designer
• 3 Years ServiceNow Operational Support.
• ServiceNow Spoke configuration and support (JIRA Spoke or Salesforce Spoke a plus).
• 3 years JavaScript Development.
• Service Portals (Widgets, Server Scripting, Client Scripting, JavaScript, HTML, CSS, SQL, Portal Configuration)
• ServiceNow version Upgrade experience; Rome, San Diego, Tokyo, Utah (DEV/QA/UAT)
• Great communication skills, team player, drives processes with the team structures.

LOGISTICS:

• Location: Remote in CA, WA, OR, CO, GA, VA, MD, or DC.
• Must be willing to work 8-5 M-F PACIFIC TIME.
• Contract role through end of the year with potential for extension and/or conversion to perm.
• COVID-19 Vaccine and Booster Required - OR must provide valid medical exemption from doctor in advance.
• Must be able to successfully pass a 12-panel drug screen, 10-year background check, employment verification.
• You will need to be a current US Citizen or valid Green Card holder. No need for a visa now or in the future. This role is not able to offer visa transfer or sponsorship now or in the future.
• W2 only - No sub vendors. Sponsorship NOT available.
• Must have direct contact information on resume (phone / email) to be considered.

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