Sr. Technical Program Manager, HealthCare Security

Amazon Pharmacy's vision is to be Earth's most customer-centric pharmacy. Privacy and Security are essential to earning and maintaining customer trust while achieving that vision. We are looking for great people who are passionate about the future of healthcare, are excited about solving complex problems to protect our customers, and raising the bar for privacy and security standards.

This position will require a broad set of skills that will range from deep-dive analytical problem solving to executive reporting. You will be working directly with our own Product Security team, Service teams, Pharmacy Operations teams, other technical program managers, and compliance professionals to ensure that Amazon Pharmacy services are compliant with our security and privacy policies.

The right person will demonstrate proven compliance or risk program management experience to manage numerous stakeholders and ambiguous processes; understand how to evaluate control effectiveness; understand potential risks and how to address them; provide in-depth consultation; be able to deliver high priority projects; and have the ability to prioritize mitigation efforts using risk management concepts.

Key job responsibilities

Develop deep knowledge of privacy and security obligations, processes, best practices, and solutions utilized across Amazon. Leverage this knowledge to drive requirements and process improvements within Amazon Pharmacy.

Perform independent and objective, risk-based impact assessments of Amazon Pharmacy processes and related controls with the goal of improving operations.

Consult with compliance, legal, policy, business process, and service owners to ensure that robust controls are in place to meet and exceed regulatory obligations.

Act as subject matter expert by consulting and making recommendations for enhancements/new controls to improve privacy and security posture and reduce risk.

Escalate trends through continuous monitoring and reporting to management. Support business and stakeholders by seeking out opportunities to simplify and automate metrics and reporting.

A day in the life

This TPM has wide ranging influence across the HealthSec org to help improve process, relationships, and ensure we're delivering the best possible security solutions. Their day to day responsibilities include contributing to key ProdSec initiative and coordinating and simplifying our process while maintaining high collaboration and trust.

About the team

The HealthSec ProdSec team is a highly engaged Embedded Security Team that helps our build teams deliver secure software. We deeply understand our business goals and priorities so we can help design secure systems that meet our customers needs.

ABOUT AmSec:

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why Amazon Security

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon's products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Inclusive Team Culture

In Amazon Security, it's in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training and Career growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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