Staff Assistant 2 - Radiology
Syracuse, New York
Employer: Upstate University Hospital
Industry: Administrative, Secretarial & Clerical
Salary: Competitive
Job type: Full-Time
Job Summary:
This position will be responsible for answering calls coming into the Radiology Reading Rooms. Will represent Radiology in a positive and helpful manner to all callers and perform a wide variety of call center services (i.e., take messages) to assist callers. Will answer, triage and transfer all incoming calls to the appropriate Radiologist and/or Radiology Resident, acquiring the appropriate information as needed to assist both the attending/resident and the caller. Must be proficient with multiple software programs for call processing and documentation.
Minimum Qualifications:
Associates degree and two years of relevant health care experience, preferably in a hospital setting or medical call center; or, an equivalent combination of education and experience required. Excellent verbal communication and customer service skills, ability to manage multiple priorities, computer skills.
Preferred Qualifications:
Ability to work independently, experience using Microsoft Office software. Knowledge of medical terminology preferred.
Work Days:
Evening Shift;40 hrs/week; Specific days/hours to be determined. May be required to work weekends and holidays on a rotational basis. Overtime may be required based on departmental needs.
Message to Applicants:
RecruitmentOffice: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
This position will be responsible for answering calls coming into the Radiology Reading Rooms. Will represent Radiology in a positive and helpful manner to all callers and perform a wide variety of call center services (i.e., take messages) to assist callers. Will answer, triage and transfer all incoming calls to the appropriate Radiologist and/or Radiology Resident, acquiring the appropriate information as needed to assist both the attending/resident and the caller. Must be proficient with multiple software programs for call processing and documentation.
Minimum Qualifications:
Associates degree and two years of relevant health care experience, preferably in a hospital setting or medical call center; or, an equivalent combination of education and experience required. Excellent verbal communication and customer service skills, ability to manage multiple priorities, computer skills.
Preferred Qualifications:
Ability to work independently, experience using Microsoft Office software. Knowledge of medical terminology preferred.
Work Days:
Evening Shift;40 hrs/week; Specific days/hours to be determined. May be required to work weekends and holidays on a rotational basis. Overtime may be required based on departmental needs.
Message to Applicants:
RecruitmentOffice: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
Created: 2024-06-29
Reference: 80326
Country: United States
State: New York
City: Syracuse
ZIP: 13210
Similar jobs:
-
Administrative Support Assistant - Phelps
Northwell Health in Sleepy Hollow, New York💸 $34820 - $51950 per year -
Assistant Research Scientist, Research Scientist 1/2 (Health Informatics, Biostatistics, Health Economics) - 63494
StateJobsNY in Albany, New York -
Service Assistant
Denny's in Depew, New York -
Medical Assistant - OBGYN
UnitedHealth Group in Carmel, New York💸 $16.00 - $28.27 per hour -
Assistant Store Operator
7-ELEVEN in BUFFALO, New York -
Nurse Practitioner or Physician Assistant - Rensselaer, NY
UnitedHealth Group in Troy, New York💸 $88000 - $173200 per year -
Federal Work Study- Transcranial Magnetic Stim Tech/Medical Assistant
Upstate University Hospital in Syracuse, New York💸 $17 per hour -
Veterinary Patient Care Assistant
Schwarzman Animal Medical Center in New York, New York💸 $22.00 - $28.00 per hour -
Student Assistant Internship (Workplace Services), Ref #7839
StateJobsNY in Albany, New York -
Academic Scholar - Assistant/Associate/Professor, Multiple Sclerosis
University at Buffalo in Buffalo, New York -
Assistant General Manager
Wendy's in WILLIAMSVILLE, New York -
Assistant Solicitor General -Albany (A&O_ALB_ASG_2024)
StateJobsNY in Albany, New York -
Assistant Coordinating Manager
NYC Health Hospitals in New York, New York -
Nurse Assistant PD 5 East 11pm-7am
Northwell Health in Huntington, New York💸 $23.67 - $23.67 per hour -
Medical Assistant
Northwell Health in Fresh Meadows, New York💸 $34820 - $51950 per year -
Office Assistant 2 (NY HELPS)
StateJobsNY in Brooklyn, New York -
Instructional Support Assistant (RT Student)
Stony Brook Medicine in Stony Brook, New York -
Nurse Practitioner or Physician Assistant
UnitedHealth Group in Albany, New York💸 $88000 - $173200 per year -
Service Assistant
Denny's in Fredonia, New York -
Assistant Vice President Commercial
Metropolitan Transportation Authority in New York, New York💸 $144634 - $189832 per year