Staff Assistant, Ticket Operations

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Staff Assistant, Ticket Operations

Department: Ticket Operations Direct Supervisor: Manager, Ticket Operations Status: Part-time/Seasonal

Summary: The Staff Assistant, Ticket Operations will provide ticket operations support for the Formula 1 Crypto.com Miami Grand Prix Ticket Operations team. This role will work directly with the Manager, Ticket Operations to assist with the handling of day-to-day tasks. The ideal candidate will possess a desire to learn, will be extremely coachable, and will take on each task with a positive attitude. This is a paid, part-time position with an intended start date of Summer or Fall 2024 and will run through July 2025. Location: This is a part-time position based on site at Hard Rock Stadium in Miami Gardens, FL. Responsibilities:

• Support the Manager and Director of Ticket Operations with daily Formula 1 Crypto.com Miami Grand Prix ticket operations duties
• Provide support to the Formula 1 Crypto.com Miami Grand Prix sales and service staff for account maintenance
• Assist with the management and distribution of race weekend printed parking
• Assist with the creation of training materials for event-day staff
• Assist with the verification of all seating products on campus
• Assist with the handling of wristbands and RFID credentials for race weekend access control
• Assist with box-office setup and organization for race weekend
• Handle internal ticket order requests
• Provide exceptional service to all internal and external stakeholders
• Additional responsibilities as assigned

Qualifications:

• Minimum high school diploma, preferred 4-year college degree or actively working towards degree
• Prior experience within service or sports industry highly desired
• Ticketmaster Archtics ticketing system experience preferred
• Prior Microsoft Excel experience preferred
• Strong service-oriented mentality and strong interpersonal skills
• Comfortable and confident learning something new
• Available to work race weekend (May 2nd-4th)
• Available to work roughly 25 hours per week, with an increase in hours as race weekend approaches

The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.

It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law. #LI-SeniorityInternship

---