Staff Content Designer

Taxes, finances, and fun. Yup, they can all coexist.

Where? At the intersection of design and content, right here in Intuit's Consumer Group. We design with words. We simplify the complex. We love what we do.

How? We have real conversations with actual customers. Then we craft conversations for millions of people to see. We're the voice of TurboTax. Together with our world-class design partners, we create award-winning experiences that delight customers.

Join the brand and marketing team and help us create the best front-door experiences for our customers. See your work come to life on the TurboTax homepage, landing pages, and the product onboarding experience.

Responsibilities

• Establish yourself as a thought leader in content strategy; influence, mentor, and guide other content designers to deliver the best work of their lives
• Translate business needs into clear, engaging, actionable copy for A/B web page tests, onboarding and product flows, and other web properties
• Work collaboratively with product managers to solve customer problems by leveraging data, customer insights, and industry best practices
• Work with internal and external resources to ensure copy and design work in concert to deliver against the business requirements and create the best user experience
• Research, conceptualize, write, proofread, and edit copy
• Handle special projects as needed
• Understand sitemaps, wireframes, conversation mapping, and other similar documents and write to their needs
• Understand web and app production and process
• Ensure copy is compliant with published style and legal guidelines
• Deliver on deadline in a fast-paced environment
• Participate in the broader design and content communities at Intuit and influence across business units