Staff Product Manager, Intuit Assist QuickBooks

Come join the exciting Intuit Assist QuickBooks team as a Staff Product Manager! Our mission is to power prosperity for the world's small/mid sized businesses and self-employed persons by helping them understand and grow their business - wherever and however they work.

As an individual contributor, you'll make QuickBooks products even more useful and

engaging for entrepreneurs. You'll lead the strategy and influence across teams to build out a hyper personalized, yet cohesive Intuit Assist QuickBooks experience that automates tasks, delivers notifications, provides a prioritized todo list of actionable insights, and recommends new ways for customers to automate their business. In leading this effort, you'll:

• Partner with product management leadership, Data Science, Marketing, Experience Design, Product Development, Data Analytics, and other stakeholders to articulate the broad strategy for this experience within the QuickBooks Online offering cross-platform.
  • Define how the end to end experience should be personalized to meet the needs of each QuickBooks customer. Define how supporting capabilities should come together to power this vision.
• Partner with partner teams serving different customer types to solve important problems and build personalized use cases using generative AI
• Lead a cross-functional team of product developers, data scientists, marketers, data analysts, and experience designers to innovate, experiment, and create tools that empower other teams to create amazing personalized, cohesive AI experiences for customers
• Set KPIs for driving customer delight that powers business outcomes, manage dependencies, escalate barriers to execution, and report research finding and progress to senior leadership

Responsibilities

• Identify Intuit Assist task automation opportunities through customer research and lean qualitative and quantitative testing
• Create strategies and roadmaps based on data to inform the product and platform investments we need to take our products to the next level
• Ruthlessly prioritize, influence dependencies, and ship experiences that provide game-changing value to our customers and internal product developers
• Communicate frequently and clearly with other teams and leaders, and build durable artifacts to drive alignment
• Galvanize the team by celebrating successes and learning from failures
• Share knowledge and mentor others