Strategic Go-To-Market Intern (Global E-Commerce-Governance and Experience-AMS-GTM Operations and Analytics-GTM Operations) - Summer 2025 (MBA)

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a capable GTM (Go-To- Market) Program Manager who drives and executes the end to end launch of a program seamlessly across policies, product, education, communication and measurement.
We are looking for talented individuals to join us for an internship in 2025. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok.

Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. This Internship Program runs for 12 weeks beginning in May/June 2025. Successful candidates must be able to commit to one of the following summer internship start dates below:
Monday, May 12
Monday, May 19
Tuesday May 27 (Memorial Day May 26)
Monday, June 9
Monday, June 23
We will prioritize candidates who are able to commit to these start dates. Please state your availability clearly in your resume (Start date, End date).

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

Responsibilities:
- Project Monitoring and Risk Management: Help oversee project progress, identify potential risks, and ensure the quality of outputs. Facilitate discussions among key stakeholders, including Governance, Experience, Product, Legal, and Engineering teams.
- Quality Assurance and Continuous Improvement: Contribute to QA/QC processes on launched policies, processes, and technology. Assist in monitoring GTM adoption, troubleshooting issues, and providing insights for improvement.
- End-to-End Program Support: Aid in the successful delivery of programs, including user-perspective testing. Assist in communicating program status with appropriate levels of detail.
- Impact Measurement and Analysis: Collaborate with business and analytics teams to help measure impact and key metrics against objectives.
- Support GTM SOP Development: Assist in creating and refining GTM Standard Operating Procedures (SOPs) based on learnings from previous programs.
- Documentation and Education: Help maintain system documentation and assist in educating business teams on processes and procedures.

Qualifications

Minimum Qualifications:
- Currently pursuing a Master's Degree in Business Administration, Engineering, Computer Science, or a related technical field.
- Strong communication skills (listening, verbal, written, and presentation) with the ability to support progress updates, manage risks, plan execution, and assist in tracking metrics.

Preferred Qualifications:
- Prior experience in project/program management or related roles (through coursework, internships, or extracurricular activities) is a plus.
- Experience working with cross-functional teams or international exposure is beneficial

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2