Founded in 1842, the Indiana University Maurer School of Law is the oldest public law school in the Midwest. Located on Indiana University's flagship Bloomington campus, the Law School provides students exceptional legal education and is unmatched for the beauty of its surroundings. It is the highest-ranked public law school in Indiana and in the top 25 among public law schools nationally. Preeminent faculty, dedicated and talented staff, and engaged alumni make up the law school's caring and inclusive community.

The Law School is committed to hiring and developing staff, with diverse backgrounds and life experiences, who want to work in a high performing and collegial environment that supports the outstanding work of our students and colleagues.

Job Summary

The position serves as the primary communications and programming coordinator for students in Maurer's Graduate degree and certificate programs, international and exchange programs, and student engagement programs. This is a frontline position, where an outgoing, caring, and professional individual can engage with all aspects of international education and student engagement: admissions, student advising, student services and programming, and more.

Department-Specific Responsibilities

• Reports directly to the Assistant Dean for Engagement, Student Life and Access.
• Provides ongoing, personal advising to program students on issues such as housing, basic visa questions, bursar bills, insurance questions, and other personal (non-academic) matters.
• Responds to routine inquiries from applicants, students, alumni, faculty, staff; researches, resolves and refers issues as appropriate.
• Coordinates logistics for departmental programming (e.g., orientation, graduation, access and engagement programming, and information sessions).
• Oversees the Student Ambassador program and supervises the hourly graduate student Fellows.
• Organizes 2 orientation sessions (in-person and online) per year for students and scholars, maintains and updates orientation materials, and coordinates the printing and online publishing of information and materials.
• Coordinates academic advising and class registration for graduate and exchange students and maintains records and associated materials.
• Tracks student progress in degree programs and provides relevant resources to students, sends reminders to students and faculty, and schedules dissertations defenses and conveys processes for dissertation submission.
• Schedules and coordinates administration of graduate student exams.
• Communicates with prospective and incoming students and may complete tasks in the admissions database and assist with other admissions procedures.
• May schedule, plan, and participate in webinars for prospective and admitted students.
• May support and organize logistics for recruiting and program related overseas travel.
• Ensures that information sources such as print publications, websites, and social media platforms are updated regularly.
• Maintains stock and places orders for promotional items.
• Serves as the front-line presence in the office during office hours (8:00 a.m. - 5:00 p.m.).
• Performs routine, day-to-day administrative duties, such as answering phones, greeting office visitors, managing appointment calendars, drafting correspondence, and coordinating. communications and social media, and additional fulfills additional requests, as needed.

General Responsibilities

• Assists with administrative needs related to the daily operations, planning, and implementation of various or multiple student services initiatives. Performs duties such as attending a front desk, answering phones and email, and delivering messages and mail.
• Serves as a liaison to campus partners for cross-departmental student services initiatives, providing information, securing space reservations, scheduling planning meetings, and providing necessary documentation.
• Provides assistance to student participants, stakeholders, faculty, and/or staff; acts as a resource by analyzing information, providing documentation, and preparing reports. Accurately maintains electronic records and databases.
• Provides directions, support, and information to student organization representatives and other visitors to the department.
• Assists with daily scheduling, training, and gathering of student feedback. May prepare and disseminate handouts, presentations, or other materials.
• May assist with ordering or creation of promotional materials for student organizations or departmental needs.
• May provide guidance to other Student Services Coordinators.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor's degree

WORK EXPERIENCE

Required

• 2 years in office environment, higher education, or related field

Preferred

• 3 years of student services and/or international programs experience

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Highly thorough and dependable
• Demonstrates ability to maintain confidential information
• Demonstrates customer service skills
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency

Preferred

• Knowledge of or willingness to learn about basic student visa issues
• Excellent oral and written communication skills. Must be able to communicate clearly, patiently, respectfully, and effectively with non-native English speakers
• Experience working on diversity, equity, and inclusion initiatives
• Experience working with international and graduate students or personal experience studying or living abroad

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, IN

Advertised Salary

Salary is $17.00 per hour or $35,360.00 annually.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure .

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Student Services Generalist

Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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