Summary

General Information: In order to be eligible to receive consideration for this position, you must be able to: (1) report to the duty station location listed in this vacancy announcement, if selected; and (2) be available to work the schedule identified.

Salary dependent on agreed upon duty location of the position.

Locality pay tables can be found here.

NOTE: First time hires to the Federal Government are typically hired at the Step 01.

This job is open to

• Students
  
  Current students enrolled in accredited educational institutions from high school to graduate level. Includes internships, pathways and other student programs.

Clarification from the agency

Open to all qualified students who are U.S. citizens and meet the eligibility requirements for the Pathways Internship Program as described below.

Videos

Duties

The USGS New England Water Science Center is seeking associate, undergraduate, or graduate level students working towards a degree in computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that requires the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field to gain practical experience in business IT Support.

As a Student Trainee (IT Support) you will serve in a trainee capacity, performing routine and recurring development assignments to acquire knowledge and understanding of functions, principles, practices, and methods used in the area of Information Technology.

Duties include:

• Provide assistance to staff in using various computer equipment and software serving as independent first level user support.
• Assist in the installation of new and revised commercial off-the-shelf software packages.
• Manage, install, and configure laptop and desktop computers to meet end user needs.
• Maps drives, printers, other peripherals according to user needs.
• Provide assistance to staff in using various computer equipment and software serving as independent first or second level user support.

The USGS New England Water Science Center is committed to inclusive hiring practices that build a healthy workplace where diversity is our strength, and each staff member has the support they need to succeed.

Requirements

Conditions of Employment

Key Requirements:

1. Applicants must be U.S. Citizens.
2. Suitable for Federal employment, as determined by background investigation.
3. The entire period served under the Intern Program counts as a trial period.
4. Housing will not be provided.

Special Requirements:

• If converted to a permanent or term appointment, the anticipated target position will be in IT Clerical Support with an FPL of a GS-5; however, the target position and FPL may change based on the need of the organization at that time. Interns must meet the qualification requirements for the position to which converted.
• If selected, you will be required to provide official transcripts &/or letter from the school stating you are enrolled in a degree/certificateprogram on at least a half time basis in good standing and your expected graduation date.
• A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.

Qualifications

Eligibility Requirements

In order to be eligible for an appointment under the Pathways Internship Program:

• You must be a student accepted for enrollment or enrolled in a degree or certificate program on a full- or half-time basis as defined by the school (certificate program means post-secondary education, in a qualifying educational institution, equivalent to at least one academic year of full-time study that is part of an accredited college-level, technical, trade, vocational, or business school curriculum); AND
• Enrollment is with a qualifying educational institution such as a high school or state-approved homeschool; or accredited technical or vocational school; a 2- or 4-year college or university; a graduate or professional school (e.g., law school, medical school); or a post-secondary home school curriculum; AND
• Students currently enrolled must be in good academic standing maintaining a 2.0 grade point average on a cumulative basis; AND
• The duties of this position should be related to your academic or career goals.
• You must continue to meet these eligibility requirements throughout the duration of your appointment under the Pathways Internship Program.

Students who successfully complete the internship program may be eligible for conversion to a permanent appointment or a term (1-4 years in duration) appointment without further competition. Eligibility requirements for conversion: must be a U.S. Citizen; complete at least 640 hours of work experience acquired through the Internship Program (*may waive up to a total of 320 hours under specific conditions); successfully complete your degree or certificate requirements from a qualifying institution; meet the qualification requirements for the position to which you will be converted; meet agency-specific requirements as outlined in the Participant's Agreement; and must have performed successfully in your position as documented through performance evaluations. *NOTE: To learn more about the conditions under which a portion of the work experience hours may be waived, visit https://www.usgs.gov/about/organization/science-support/human-capital/students-and-recent-graduates.

Qualification Requirements

This internship is geared toward students majoring in one of the following areas of study: computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that requires the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.

For GS-03:

Applicants must meet one of the following to qualify for the GS-03 level:

Six months of general experience which is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

**OR one full year of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite.

**OR equivalent combinations of education and experience.

For GS-04:

Applicants must meet one of the following to qualify for the GS-04 level:

One year of general experience which is defined as progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.

**OR two full years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite.

**OR equivalent combinations of education and experience.

For GS-05:

Applicants must meet one of the following to qualify for the GS-05 level:

One year of specialized experience in or directly related to the position to be filled that equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. To be creditable, the required specialized experience must have been equivalent to at least the GS-04 level in the Federal service.

Examples of GS-04 level work may include: 1) utilizing a terminal/computer equipment and software to enter data/information and retrieving all or parts of program outputs on demand; 2) monitoring accuracy and integrity of computer tracking reports; 3) providing assistance to computer operators and/or systems analysts to correct operational and control problems; 4) providing clerical support to an office when that included utilizing knowledge of word processing and data base systems. For examples 1-4, a designated authority provided assignments by clearly defining objectives, priorities, and deadlines. Initiative was used in carrying out recurring assignments independently. New or unusual problems were referred to a designated person for decisions or assistance. Work was reviewed for adequacy, technical soundness, and compliance with instructions or established procedures.

**OR a full four years of progressive, successfully completed education above the high school level in any field for which high school graduation or the equivalent was a prerequisite may be used to meet the qualification requirements for GS-05.

**OR a combination of successfully completed post-high school education, as described above, and specialized experience, as described above, may be used to meet the qualification requirements for GS-05. Only progressive education in excess of the first 60 semester hours, 90 quarter hours or 1440 classroom hours (i.e., beyond the first two years) of a course of study is creditable toward meeting the specialized experience requirement.

You must meet all qualification and eligibility requirements for the position by the closing date of the announcement.

Education

• Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
• Education completed in colleges or universities outside the United States may be used to meet the above requirements. You must provide acceptable documentation that the foreign education is comparable to that received in an accredited educational institution in the United States. For more information on how foreign education is evaluated, visit: https://www.usgs.gov/about/organization/science-support/human-capital/how-foreign-education-evaluated-federal-jobs .

Additional information

• USGS has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework in accordance with the DOI Telework policy and with supervisor approval. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis.
• For additional information on our internal telework policy, reference the Department of the Interior Telework Handbook at: https://www.doi.gov/telework/policies.
• Throughout the recruitment & hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.
• This position is being filled under the Pathways Internship Program which is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school.
• Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for and performance of higher-level duties.
• Under Executive Order 11935, only United States citizens & nationals (residents of American Samoa and Swains Island) may compete for civil service jobs. Agencies are permitted to hire non-citizens only in very limited circumstances where there are no qualified citizens available for the position.
• USGS employees are subject to Title 43, USC Section 31(a) & may not: (a) have any personal, private, direct or indirect interest in lands or mineral wealth of lands under survey; (b) have any substantial personal, private, direct or indirect interests in any private mining or mineral enterprise doing business with the US; or (c) execute surveys or examinations for private parties or corporations.
• The application contains information subject to the Privacy Act (P.L. 93-579, 5 USC 552a). The information is used to determine qualifications for employment, and is authorized under Title 5, USC, Section 3302 and 3361.
• DOI uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
• The Department of the Interior (DOI) places a high value on diversity of experience and cultural perspectives and encourages applications from all interested eligible candidates. Diversity, equity, inclusion, and accessibility (DEIA) are fundamental principles that guide the Department and allow us to successfully achieve our mission.
• THE FEDERAL GOVERNMENT IS AN EQUAL OPPORTUNITY EMPLOYER.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Basis of Rating:

All applicants who meet the basic eligibility and qualification requirements will be referred to the selecting official in veterans' preference order.

To preview the announcement questionnaire, click here https://apply.usastaffing.gov/ViewQuestionnaire/12372820

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
  
  Resume
  
  Resumes are required. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or other written form, then you must describe your job-related qualifications, including: beginning and ending dates for paid and non-paid work experience; hours worked per week; month and year of employment for each job title listed; annual salary; and description of job duties. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here.
  
  Supporting documents
  
  Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.
  
  Transcripts
  
  TRANSCRIPTS for all schools/universities that you have attended (AA, BS, MS, PhD, etc.). You may submit official or unofficial transcripts. Please ensure that all documentation is legible.
  
  PROOF OF ENROLLMENT FOR THE CURRENT OR UPCOMING SEMESTER. This may be documented on your official/unofficial transcripts, a course schedule, an acceptance letter from your university for future enrollment, or an official letter of enrollment from the university registrar's office or a university counselor, as long as your enrollment for the current or upcoming semester is clearly documented. If you do not provide proof of enrollment for the current or upcoming semester, you will be disqualified from further consideration.
  
  IF YOU ARE IN YOUR LAST SEMESTER/QUARTER of completing your degree/certificate requirements, you must show proof of acceptance to a continuing degree/certificate program. This may be documented by an acceptance letter for future enrollment in a degree/certificate program. If you do not provide proof of continuing education, you will be disqualified from further consideration. If selected, you will be required to provide official transcripts.
  
  Veterans Preference
  
  If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge).
  
  Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service.
  
  If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference and that your character of military service is honorable.
  
  If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must also submit documentation that supports your claim, e.g., an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, or the award of the Purple Heart, etc. The overall rating must be identified on your certification letter or separation orders.
  
  Documentation must be received by the closing date shown in this vacancy announcement. If you fail to submit any of the required documentation, you will not be granted veterans' preference. Additional information on veterans' preference can be found in the VetGuide.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Applications (resume and application questions) for this vacancy must be received on-line via USAJOBS BEFORE midnight Eastern Time (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. Most libraries, employment offices, and all USGS personnel offices can provide access to the Internet. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance.
  
  Instructions for Applying Online for this Vacancy Announcement: 1)Click the blue "Apply Online" button. 2)If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile. 3)As a registered user, select a stored resume and select one or more of your stored documents to attach to your application. 4)Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen. 5)Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy. 6)Submit required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.
  
  Agency contact information
  
  
  
  Dee Wilkerson
  
  Phone
  
  703-648-7483
  
  Email
  
  dwilkerson@usgs.gov
  
  Address
  
  NEW ENGLAND WSC
  
  12201 Sunrise Valley Drive
  
  Mail Stop 600
  
  Reston, VA 20192
  
  US
  
  Next steps
  
  If you are one of the most highly qualified candidates, you will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30-45 days of the closing date of this announcement. You will be notified via email of the outcome. You can also go to "My Account" within USAJOBS to review your Application Status.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Required documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.

Resume

Resumes are required. You are highly encouraged to use USAJOBS Resume Builder to ensure all required information is included in your Resume. If you use your own resume, curriculum vitae, or other written form, then you must describe your job-related qualifications, including: beginning and ending dates for paid and non-paid work experience; hours worked per week; month and year of employment for each job title listed; annual salary; and description of job duties. Include name and address of employer; supervisor name and telephone number. Additional information on what to include can be found here.

Supporting documents

Upload any supporting documents identified in the Key Requirements section or included below as it applies to your eligibility. Supporting documents may be: (1) uploaded directly from your desktop; or (2) uploaded directly from your USAJOBS stored attachments.

Transcripts

TRANSCRIPTS for all schools/universities that you have attended (AA, BS, MS, PhD, etc.). You may submit official or unofficial transcripts. Please ensure that all documentation is legible.

PROOF OF ENROLLMENT FOR THE CURRENT OR UPCOMING SEMESTER. This may be documented on your official/unofficial transcripts, a course schedule, an acceptance letter from your university for future enrollment, or an official letter of enrollment from the university registrar's office or a university counselor, as long as your enrollment for the current or upcoming semester is clearly documented. If you do not provide proof of enrollment for the current or upcoming semester, you will be disqualified from further consideration.

IF YOU ARE IN YOUR LAST SEMESTER/QUARTER of completing your degree/certificate requirements, you must show proof of acceptance to a continuing degree/certificate program. This may be documented by an acceptance letter for future enrollment in a degree/certificate program. If you do not provide proof of continuing education, you will be disqualified from further consideration. If selected, you will be required to provide official transcripts.

Veterans Preference

If you are claiming veterans' preference you must provide a legible copy of your DD-214, Certificate of Release or Discharge from Active Duty, member 4 copy or any official documentation from the Armed Forces that confirms your dates of service and that your separation, discharge, or release from active duty was under honorable conditions (i.e., Honorable or General Discharge).

Note: If you have more than one DD-214 for multiple periods of active duty, submit a copy for each period of service.

If you are currently on active military duty, you must provide documentation (e.g., campaign document, award citation, etc.), that verifies entitlement to veterans' preference and that your character of military service is honorable.

If you are claiming 10-point veterans' preference, in addition to the documents specified above, you must also submit documentation that supports your claim, e.g., an official statement from the Department of Veterans Affairs (dated 1991 or later) or from a branch of the Armed Forces certifying the existence of a service-connected disability, or the award of the Purple Heart, etc. The overall rating must be identified on your certification letter or separation orders.

Documentation must be received by the closing date shown in this vacancy announcement. If you fail to submit any of the required documentation, you will not be granted veterans' preference. Additional information on veterans' preference can be found in the VetGuide.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applications (resume and application questions) for this vacancy must be received on-line via USAJOBS BEFORE midnight Eastern Time (Washington, D.C. time) on the closing date of this announcement. If you fail to submit a complete online resume, you will not be considered for this position. Requests for extensions will not be granted. Most libraries, employment offices, and all USGS personnel offices can provide access to the Internet. If applying online poses a hardship for you, you must speak to someone in the Servicing Human Resources Office listed on this announcement PRIOR TO THE CLOSING DATE for assistance.

Instructions for Applying Online for this Vacancy Announcement: 1)Click the blue "Apply Online" button. 2)If you are not a registered USAJOBS user, please create a new account and follow the instructions to complete your application process. If you are a registered user, login to access your existing USAJOBS profile. 3)As a registered user, select a stored resume and select one or more of your stored documents to attach to your application. 4)Check the "Certification" box and click the "Apply for this position now!" button located at the bottom of the screen. 5)Address the eligibility questions as well as the questionnaire containing questions and/or task statements that address the knowledge, skills, abilities and/or competencies for this vacancy. 6)Submit required documents. 7) If you experience technical difficulties during the online application process, please contact the USAJOBS helpdesk.

Agency contact information



Dee Wilkerson

Phone

703-648-7483

Email

dwilkerson@usgs.gov

Address

NEW ENGLAND WSC

12201 Sunrise Valley Drive

Mail Stop 600

Reston, VA 20192

US

Next steps

If you are one of the most highly qualified candidates, you will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 30-45 days of the closing date of this announcement. You will be notified via email of the outcome. You can also go to "My Account" within USAJOBS to review your Application Status.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request