Student Video Assistant

Classification Title:

STU AST - Non-Clerical & Admin

Job Description:

UF Information Technology (UFIT) is currently seeking an entry-level Video Student Assistant to join Academic Technology, Video & Collaboration Services, a unit within UFIT.

Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida's innovative and inspirational community.

UFIT Video & Collaboration Services provides the latest video and data collaboration technology to the University of Florida. Our goal is to connect you to your colleagues and content in the most efficient way possible. With services such as video production and streaming, we make presentations viewable to more people, lectures available to more students, and information instantly accessible to the Web-wide audience. Transcending borders, our videoconferencing service allows users at multiple locations to meet in virtual conference rooms. We eliminate the need for long distance travel, thereby saving travel funds, increasing productivity, and reducing the carbon footprint of the University of Florida.

This entry-level student position will be responsible for working with a wide array of technologies including streaming media, video & audio production, videoconferencing, and related software/hardware solutions. Students will be expected to respond to customer requests via telephone, chat, and email, in order to resolve basic customer issues on their own or escalate advanced issues to a full-time staff member. No experience with AV-related technologies is required; however, a basic understanding and a high level of interest is preferred. Training will be provided. In addition, all applicants will perform general office duties (including answering phones, transferring calls, receiving orders, etc.) and must be proficient with Microsoft Windows and the Microsoft Office Suite.

Some key responsibilities and characteristics of this position are:

• Assisting Students, Faculty, and Staff with Zoom and Mediasite issues
• Operating basic A/V Equipment for live events
• Monitoring Classroom Lectures Recorded via Mediasite
• Provide in-call support during Zoom events

About UF Information Technology

UF Information Technology comprises eight departments reporting to the Vice President and Chief Information Officer: Academic Technology; Applications, Development, and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF's mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/ .

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida

The University of Florida (UF) is the state's oldest, largest, and most comprehensive land grant university, with an enrollment of over 50,000 students and was ranked 6 th in the country among public universities (US News and World Report 2023 rankings) and 1 st among public institutions in the Wall Street Journal 2023 survey. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from the Gulf of Mexico, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF's large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Alachua County schools are highly rated and offer various programs, including magnet schools and an international baccalaureate program. Learn more about what Gainesville has to offer at Visit Gainesville .

Achieving a top-6 public university ranking means we prioritize employing and working with people with various experiences, backgrounds, and perspectives to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution.

Expected Salary:

$14.00 per hour.

Minimum Requirements:

High school diploma.

This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.

Preferred Qualifications:

The ideal candidate will possess the following experience and skills:

• Excellent written and verbal communication
• Microsoft Windows and Office Suite
• Self-Motivated
• Strong attention to detail

Special Instructions to Applicants:

Applicants are required to submit the following with their application:

• Cover Letter
• Resume or CV

The application must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required:
No

Advertised: 12 Aug 2024 Eastern Daylight Time
Applications close: 26 Aug 2024 Eastern Daylight Time