JOB SUMMARY

The Business Analyst I performs activities to help systems, applications and reporting that are essential to core business processes.

ESSENTIAL FUNCTIONS OF THE ROLE

• Coordinates and facilitates process improvement initiatives, new product implementations as well as system upgrades from administrative and other idea source areas.
• Meets with department subject matter experts and judgment makers to gather and develop operational requirements for the purpose of improving on general business processes and document business requirements.
• Facilitates business workgroups for the purpose of enhancing business processes, operations and information process flow.
• Diagnoses problems and find solutions to meet user requirements.
• Examines and knows business problems for the unit.
• Analyzes user requirements, procedures and problems to automate processing or to improve existing processes.
• Acts as a liaison between business owners, end users and the information systems solution team.
• Develops, documents and provides ongoing management of the department standard operating procedures relative to maintaining and helping department applications and systems.
• Ensures that business requirements are traceable and testable. Accountable for sharing and incorporating organizational best practices into business applications.
• Utilizes internal and external sources to collect information and create written reports and visual representations for presentation and dissemination.

KEY SUCCESS FACTORS

• Bachelor's degree in Business or Finance preferred; or equivalent combination of education and experience in healthcare or managed care operations, prescription benefit management (PBM) and/or business processes
• Experience in business or quality testing and the ability to make effective business conclusions
• Able to identify, document and help implementation of efficient business solutions
• Proficient with PC-based systems including: Microsoft Excel, Access, PowerPoint, and the ability to learn new information systems and software programs
• Programming language knowledge preferred
• Excellent data and problem-solving skills
• Proficient verbal and written communication skills
• Excellent business and technical writing skills
• Able to work well within a team environment and on separate projects

BENEFITS

Our competitive benefits package includes the following

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based on position type and/or level

QUALIFICATIONS

• EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
• EXPERIENCE - 2 Years of Experience