JOB SUMMARY

The Team Member Relations Consultant 2 is a specialized expert in team member relations investigations, programs, policies and procedures in consultation with Human Resources (HR) and operations leaders. This position maintains good communication and positive relationships with leaders and the HR Business Services team to promote employee satisfaction.

ESSENTIAL FUNCTIONS OF THE ROLE

Conducts team member relations investigations to support highly confidential or sensitive issues.

Advise team members on TMR related matters including BSWH policies, issues arising from background checks, team member disciplinary complaints, realignments, etc.

Review disciplinary actions and terminations for supervisors, engaging with Field HR and local leadership as needed

Partners with HR leaders and other designees in the strategic design of programs through reviewing data analysis and evaluation. Recommends, develops and implements appropriate team member relations programs and initiatives.

Develops and recommends training and training resources in support of new and designated project, programs and initiatives. Assists in delivering TMR training to HR team members and supervisors according to established project plans.

Steers the efforts to build team member relations capability amongst leaders.

Ensures consistent application of policies and practices are maintained. Provides support to staff, and ensures consistent practices are applied.

Performs other position appropriate duties as required in a competent, professional and courteous manner.

KEY SUCCESS FACTORS

Ability to establish and maintain effective professional relationships across organizational lines.

Must be able to communicate thoughts clearly; both verbally and in writing.

General computer skills including, but not limited to: using required software applications, data entry, information security, electronic medical documentation, hand held scanning and email.

Ability to research, analyze and disseminate information.

Ability to assist individuals in recognizing and solving problems.

LOCATION: Hybrid, Dallas

SCHEDULE: Full-time, M-F

BENEFITS

Our competitive benefits package includes the following

- Immediate eligibility for health and welfare benefit

- 401(k) savings plan with dollar-for-dollar match up to 5%

- Tuition Reimbursement

- PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS

- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification

- EXPERIENCE - 4 Years of Experience