Submission for the position: Patient Services Specialist- PRN - (Job Number: 24013357)
College Station, Texas
Employer: Baylor Scott & White Healthcare
Industry: Patient Services Specialist- PRN
Salary: Competitive
Job type: Full-Time
JOB SUMMARY
The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines.
Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report.
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
May be required to discuss financial arrangements with patients.
Receives and directs phone calls. Assists patients and other visitors.
Responds to routine inquiries concerning practice services, hours of operation, etc.
Ensures any patient complaints are handled appropriately.
Assists with medical records duties as requested.
KEY SUCCESS FACTORS
Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Ability to calm upset patients in a composed and professional demeanor.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Comfortable working in a fast paced, constantly changing and stressful environment.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefit
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
The Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.
ESSENTIAL FUNCTIONS OF THE ROLE
Assists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones. Arranges follow-up visits and referral appointments.
Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines.
Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report.
Provides accurate patient, medical, financial or procedural information to patients or approved outside entities.
May be required to discuss financial arrangements with patients.
Receives and directs phone calls. Assists patients and other visitors.
Responds to routine inquiries concerning practice services, hours of operation, etc.
Ensures any patient complaints are handled appropriately.
Assists with medical records duties as requested.
KEY SUCCESS FACTORS
Good listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette.
Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Ability to calm upset patients in a composed and professional demeanor.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Comfortable working in a fast paced, constantly changing and stressful environment.
BENEFITS
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefit
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
QUALIFICATIONS
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
Created: 2024-10-02
Reference: 24013357
Country: United States
State: Texas
City: College Station
ZIP: 77845
Similar jobs:
-
Admissions Specialist I - Admitting - PRN
Texas Health Resources in Arlington, Texas -
Call Center Specialist PRN
UHS in Dallas, Texas -
Nuclear Medicine Specialist - PRN , Rotating
Texas Health Resources in Bedford, Texas -
Submission for the position: Patient Services Specialist - PRN - (Job Number: 24014854)
Baylor Scott & White Healthcare in College Station, Texas -
Admissions Specialist PAS PRN
Texas Health Resources in Fort Worth, Texas -
CALL CENTER SPECIALIST PRN -BHC -Louisiana
UHS in Houston, Texas -
Registration Specialist - Patient Access | PRN Days
United Surgical Partners International in Frisco, Texas -
Admissions Specialist - PRN - Rotating Schedule
Texas Health Resources in Plano, Texas -
Admissions Specialist - Admitting ER - PRN - Rotating Schedule
Texas Health Resources in Allen, Texas -
Admissions Specialist I - ED - PRN
Texas Health Resources in Bedford, Texas -
Nuclear Medicine Specialist - PRN
Texas Health Resources in Plano, Texas -
Child Life Specialist- PRN
Ascension Health in Austin, Texas -
Registration Specialist \/ Patient Access \/ PRN \/ Days
Baylor Scott & White Medical Center – Frisco in Frisco, Texas -
Submission for the position: Scheduling Specialist - PRN - (Job Number: 24014424)
Baylor Scott & White Healthcare in Round Rock, Texas -
Consumer Access Specialist PRN
AdventHealth in Killeen, Texas -
Registration Specialist - Patient Access | PRN Nights
United Surgical Partners International in Frisco, Texas -
Child Life Specialist PRN
Methodist Healthcare in San Antonio, Texas -
Admissions Specialist PRN - Patient Access Services
Texas Health Resources in Fort Worth, Texas -
Certified Therapeutic Recreation Specialist - PRN
Oceans Healthcare in Lubbock, Texas -
Admissions Specialist PAS PRN
Texas Health Resources in Fort Worth, Texas