Suite Bartender | Part-Time | Iowa Events Center

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

The bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.

This role pays an hourly rate of $10 and is tip eligible.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until November 30, 2024

Responsibilities
• Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
• Follow the bar pre-shift notes and bar menus and provide service as described.
• Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
• Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
• Must pour drinks responsibly in accordance with company standards for serving size.
• Must check guest's ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
• Must communicate a cut-off to a guest as required.
• Listening and responding to any customer requests or concerns.
• Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
• Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
• Request additional product or restock product as required
• Ability to learn and use a POS (point of sale system).
• Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
• Set-up and breakdown of bar equipment as required and assisting with organization of the cooler
• Maintain TEAM / TIP's certification for service of alcohol.
• Other duties as assigned.

Qualifications

• High school diploma or equivalent preferred
• Six months or more experience bartending in a similar environment
• Detail oriented, organized, and ability to multi-task & prioritize in a fast-paced environment
• Ability to be self-directed while working in a team-oriented environment
• Professional interpersonal communication skills with co-workers, guests and managers
• Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages)
• Requires strict confidentiality in regard to private company information including event guests, event contracts and suite owners
• Ability to acquire TEAM / TIPs certification for service of alcohol.
• Ability to work a flexible schedule including nights, weekends and long hours.

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