Supervisor Support Operations & Tours, Miami Cancer Institute, FT, 8:30A-5P
Miami, Florida
Employer: Baptist Health South Florida
Industry: Healthcare Professional Support
Salary: $20.10 - $24.32 per hour
Job type: Full-Time
Baptist Health South Florida is the region's largest not-for-profit healthcare organization with 12 hospitals, more than 27,000 employees, 4,000 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2023-2024 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.
Description
The MCI Tours and Introductions (T&I) Supervisor will lead a team responsible for hospitality, tours and strategic introduction services, creating an affinity for the organization and generating philanthropic referrals while extending goodwill to guests who have a strategic relationship with the Miami Cancer Institute. The Supervisor will also oversee the supervision of staff for a department that operates 24/7. Will be directly responsible for the performance and training of the MCI Access Systems Specialist. Serves as the primary liaison to the MCI Executive Team, facilitating special requests made for VIP meetings and tours. This facilitation includes leading/supervising the planning, coordination, agenda development and execution of key organizational meetings alongside BHSF leaders. Expected to provide departmental coverage and provide support as needed as an operator. Is able to lead cross-organizational teams which may not include a direct reporting relationship or authority. Is comfortable working a flexible schedule that may require night and weekend meetings. Estimated pay range for this position is $20.10 - $24.32 / hour depending on experience.
Qualifications:
The MCI Tours and Introductions (T&I) Supervisor will lead a team responsible for hospitality, tours and strategic introduction services, creating an affinity for the organization and generating philanthropic referrals while extending goodwill to guests who have a strategic relationship with the Miami Cancer Institute. The Supervisor will also oversee the supervision of staff for a department that operates 24/7. Will be directly responsible for the performance and training of the MCI Access Systems Specialist. Serves as the primary liaison to the MCI Executive Team, facilitating special requests made for VIP meetings and tours. This facilitation includes leading/supervising the planning, coordination, agenda development and execution of key organizational meetings alongside BHSF leaders. Expected to provide departmental coverage and provide support as needed as an operator. Is able to lead cross-organizational teams which may not include a direct reporting relationship or authority. Is comfortable working a flexible schedule that may require night and weekend meetings. Estimated pay range for this position is $20.10 - $24.32 / hour depending on experience.Associate degree required, Bachelor's degree preferred. Highly organized with ability to multi-task and attentive to details. Ability to work in a fast paced environment with competence and proficiency in computer skills. Personable demeanor with high comfort level dealing with the public and Senior Executives. Must have event and project management experience. An extensive knowledge of oncology operations, practices and treatment equipment is desired. Must be a self-starter who works independently using good judgment with the ability to problem solve, troubleshoot and resolve issues while maintaining a supportive environment for the guest/family and the healthcare team. Superb administrative, organizational and presentation skills. Must be comfortable presenting to an executive forum. Additional language proficiency desired. Minimum Required Experience: 2 years.Associate degree required, Bachelor's degree preferred. Highly organized with ability to multi-task and attentive to details. Ability to work in a fast paced environment with competence and proficiency in computer skills. Personable demeanor with high comfort level dealing with the public and Senior Executives. Must have event and project management experience. An extensive knowledge of oncology operations, practices and treatment equipment is desired. Must be a self-starter who works independently using good judgment with the ability to problem solve, troubleshoot and resolve issues while maintaining a supportive environment for the guest/family and the healthcare team. Superb administrative, organizational and presentation skills. Must be comfortable presenting to an executive forum. Additional language proficiency desired. Minimum Required Experience: 2 years.
Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.
This year, and for 24 years, we've been named one of Fortune's 100 Best Companies to Work For, based on employee feedback. We've also been recognized as one of America's Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2023-2024 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.
But really, the reason we're excited to come to work is the people.
Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it's like to be in their shoes. Many of us have been patients here and have had family members as patients here. We're committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we're all in.
Description
The MCI Tours and Introductions (T&I) Supervisor will lead a team responsible for hospitality, tours and strategic introduction services, creating an affinity for the organization and generating philanthropic referrals while extending goodwill to guests who have a strategic relationship with the Miami Cancer Institute. The Supervisor will also oversee the supervision of staff for a department that operates 24/7. Will be directly responsible for the performance and training of the MCI Access Systems Specialist. Serves as the primary liaison to the MCI Executive Team, facilitating special requests made for VIP meetings and tours. This facilitation includes leading/supervising the planning, coordination, agenda development and execution of key organizational meetings alongside BHSF leaders. Expected to provide departmental coverage and provide support as needed as an operator. Is able to lead cross-organizational teams which may not include a direct reporting relationship or authority. Is comfortable working a flexible schedule that may require night and weekend meetings. Estimated pay range for this position is $20.10 - $24.32 / hour depending on experience.
Qualifications:
The MCI Tours and Introductions (T&I) Supervisor will lead a team responsible for hospitality, tours and strategic introduction services, creating an affinity for the organization and generating philanthropic referrals while extending goodwill to guests who have a strategic relationship with the Miami Cancer Institute. The Supervisor will also oversee the supervision of staff for a department that operates 24/7. Will be directly responsible for the performance and training of the MCI Access Systems Specialist. Serves as the primary liaison to the MCI Executive Team, facilitating special requests made for VIP meetings and tours. This facilitation includes leading/supervising the planning, coordination, agenda development and execution of key organizational meetings alongside BHSF leaders. Expected to provide departmental coverage and provide support as needed as an operator. Is able to lead cross-organizational teams which may not include a direct reporting relationship or authority. Is comfortable working a flexible schedule that may require night and weekend meetings. Estimated pay range for this position is $20.10 - $24.32 / hour depending on experience.Associate degree required, Bachelor's degree preferred. Highly organized with ability to multi-task and attentive to details. Ability to work in a fast paced environment with competence and proficiency in computer skills. Personable demeanor with high comfort level dealing with the public and Senior Executives. Must have event and project management experience. An extensive knowledge of oncology operations, practices and treatment equipment is desired. Must be a self-starter who works independently using good judgment with the ability to problem solve, troubleshoot and resolve issues while maintaining a supportive environment for the guest/family and the healthcare team. Superb administrative, organizational and presentation skills. Must be comfortable presenting to an executive forum. Additional language proficiency desired. Minimum Required Experience: 2 years.Associate degree required, Bachelor's degree preferred. Highly organized with ability to multi-task and attentive to details. Ability to work in a fast paced environment with competence and proficiency in computer skills. Personable demeanor with high comfort level dealing with the public and Senior Executives. Must have event and project management experience. An extensive knowledge of oncology operations, practices and treatment equipment is desired. Must be a self-starter who works independently using good judgment with the ability to problem solve, troubleshoot and resolve issues while maintaining a supportive environment for the guest/family and the healthcare team. Superb administrative, organizational and presentation skills. Must be comfortable presenting to an executive forum. Additional language proficiency desired. Minimum Required Experience: 2 years.
Created: 2024-09-13
Reference: 341446
Country: United States
State: Florida
City: Miami
ZIP: 33129