Work where every moment matters.

Every day, over 38,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.

The creation of the HHC System Support Office recognizes the work of a large and growing group of employees whose responsibilities are continually evolving so that we and our departments now work on behalf of the system as a whole, rather than a single member organization.
With the creation of our new umbrella organization we now have our own identity with a unique payroll, benefits, performance management system, service recognition programs and other common practices across the system.
Position Summary:
Responsible for supporting Hartford HealthCare internal and external customers who are providing inquiries by email or phone for Procure to Pay questions. Acts as single point of accountability for inquiries and support of return of products, invoice payment updates, pricing inquiries and order confirmations while providing a full range of varied, multi-skilled clerical and administrative support. Support and assists with the development of this team and Supply Chain Management initiatives and key performance indicators. Keeps abreast of all Supply Chain Management policies and procedures. Responsible to ensure high quality, cost -effective product or service is delivered in support of the HHC core values and strategic plan.
Position Responsibilities:
Key Areas of Responsibility
1. Support inquiries from internal and external customers about invoice payments
2. Support inquiries of expected date of deliveries of an order and order confirmation
3. Requisition to Purchase Order workflow questions
4. Return questions and support
5. Employee reimbursement inquiries
6. Pricing questions and inquiries
Working Relationships:
This Job Reports To (Job Title): Supervisor Supply Chain Management Concierge

Qualifications:

Education
• High School Diploma
Experience:
• Minimum:
• 3+ years of experience accounts payable or purchasing
• PeopleSoft, Onbase, GHX
• Preferred: Healthcare experience
Language Skills
• English
Knowledge, Skills and Ability Requirements:
• Excellent communication and interpersonal skills
• Strong problem-solving and critical-thinking skills with the ability to execute with limited information and ambiguity.
• Persuasive, collaborative business acumen with the ability to influence others.
• Demonstrated ability to manage multiple priorities
• Demonstrated ability to work in a fast-paced working environment
• Requires standard computer skills (Excell, Word, Outlook)
• Knowledge of basic information technology policies, procedures and best practices - must be willing to learn new technologies and techniques.
• Conducts themselves according to Hartford Healthcare values: Caring, Excellence, Safety and Integrity.
• Are well-respected within the organization and maintains a positive attitude.
• Strong communication skills
• Strong action orientation with a "can do" attitude; ability to make things happen.
• Detail orientated and driven by results
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.