Supply Chain Technology Solutions Mgr

Job Summary

Join our dynamic Supply Chain Services team at the University of Michigan Health System, where we support the digital experience for our teams and our customers to support Supply Chain Excellence across the entire clinical enterprise.

Focused on helping our staff utilize systems and tools to ensure top-notch performance in our clinical world. This pivotal role bridges the gap between supply chain professionals, health care providers, and tech experts across Michigan's expansive health system to drive operational success through technology use, including our Enterprise Resource Planning (ERP) strategy.

In this collaborative environment, you'll work closely with supply chain leaders to make sure our tech strategies are in sync with our organizational goals. Your leadership will guide a team of analysts to maximize our technology investments through well-defined projects and programs.

Your mission is to guarantee prompt and effective support for all supply chain tech needs. Additionally, you'll partner with both operational staff and clinical teams to set system goals and manage projects that enhance our technological capabilities.

Join us and be the force that synergizes technology with supply chain operations, powering our continued commitment to healthcare excellence.

You will work primarily out of the UMH - AMC, Corporate Supply Chain office in Ann Arbor, and support our teams across the state.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings

Responsibilities*

Team Leadership for Business Systems Analysts:

• Oversee and mentor a team focused on optimizing systems to enhance supply chain operations.
• Foster an environment of continuous improvement, addressing business challenges through technology.

Strategic Planning Contribution:

• Help guide the strategic planning process, ensuring supply chain information systems are configured and effectively utilized.
• Collaborate with different departments to develop and implement supply chain strategies.

Talent Management:

• Handle recruitment, staff development, performance evaluations, and salary planning.
• Manage team responsibilities, training, and work schedules to achieve organizational goals.

Project and Change Management:

• Lead major projects, focusing on implementing new technologies and optimizing system integrations.
• Anticipate problems and adapt processes to support positive change within the team.

Effective Communication:

• Utilize exceptional communication skills to advocate for supply chain initiatives and manage relationships.
• Deliver persuasive presentations and effectively navigate complex negotiations and conflicts.

System Design and Analysis:

• Independently design and recommend system solutions, understanding their impact on business operations.
• Engage in detailed application support and systems analysis or programming.

Customer Relationship Advocacy:

• Build strong customer relationships, acting as a trusted liaison for supply chain services and systems.
• Balance and address diverse customer demands, enhancing their experience.

LEAN Methodology Implementation:

• Identify and capitalize on LEAN opportunities to add value to the customer experience.
• Monitor the effectiveness of actions and their impact across departments.

Continuous Learning and Innovation:

• Keep abreast of emerging technologies and industry trends to drive innovation within the organization.

Cross-Departmental Coordination:

• Work with staff and management from various departments to ensure cohesive supply chain and IT operations.

Required Qualifications*

• Bachelor's or master's degree in relevant field.
• 3-5 years managing systems or operational teams with demonstrated experience in process optimization.
• 5 to 7 years of experience with ERP, Supply Chain technologies, or EHR data systems including business intelligence, system configuration, or system testing activities.
• Expertise with Excel, Word, Visio, Access, MS Project, business intelligence tools and other support tools to perform job functions.
• Significant experience developing flow charts, business process maps, standard work instructions, and system testing requirements and scenarios.
• Demonstrated proficient knowledge of principles, practices, standards, technologies, and procedures related to competent business systems analysis and supply chain functions including adapting to new documentation standards.
• Demonstrated ability to formulate, interpret, or recommend operating practices, methods of process, and systems design.
• Demonstrate leadership and communication abilities.
• Demonstrate ability to advocate and lead cross functional teams and user through major technology changes ensuring user adoption.
• Demonstrated curiosity and innovation in solving customer problems.
• Demonstrated knowledge of all phases of software development lifecycle.
• Demonstrated curiosity and innovation in solving customer problems using technology.

Desired Qualifications*

• 5 years of experience in health care supply chain environment.
• Experience with RPA, AI, and other tools to support smart automation of business processes and functions.
• Experience with PeopleSoft, Workday, Oracle Supply Chain Management, Infor systems especially Inventory and Supply Chain Management.
• Experience working in and exploiting use of connection technologies to external suppliers.
• Experience working in and exploiting use of mobile inventory applications.
• Reasonable knowledge of University of Michigan?s and Michigan Medicine?s business functions.
• Demonstrated interpersonal and project management skills.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Additional Information

Direct Supervision of the following Position titles

• Business Systems Analyst
• Supply Chain Systems Analyst

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Detail

Job Opening ID

251269

Working Title

Supply Chain Technology Solutions Mgr

Job Title

App Sys Analysis/Prgmming Mgr

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Exempt

Organizational Group

Um Hospital

Department

MM Supply Chain Admin

Posting Begin/End Date

9/04/2024 - 9/05/2024

Career Interest

Information Technology