General Description

• Responsible for performing a variety of casework duties, including meeting with participants, developing services plans.
• Responsible for caseload and performs record keeping functions as required, while making sure all records are maintained at a confidential level.
• Refers participants to agencies and programs as necessary and establishes a rapport and professional relationship with all stakeholders.
• Assists participants in establishing relationships with outside services.
• Assists in arranging transportation to necessary appointments.
• Conduct workshops and meeting with clients relative to goals of Social Services.
• Conduct follow-up with participants (past and current).
• Attend regular staff meetings
• Document progress/outcomes.
• Preparing resumes, and coaching them for job interviews
• Attend mandated trainings.
• Meeting with students to assure their persistence in instructional classes by identifying Barriers to Education and Employment
• Provide ample community resources to address those identified barriers.
• Provide intake services and conduct orientation.
• Input participant information into State portal.

Monday-Thursday with 2 late nights

Other Duties

Other duties as assigned by Supervisor and/or Director

Qualifications

• Associates Degree (Bachelor's Degree preferred)
• Bilingual English/Spanish or English/French proficiency preferred
• 2-3 years comparable experience
• Self-starter, able to work independently and part of a team
• Basic knowledge of public benefits such as Medicaid, SNAP, SSI, and SSD.
• Successful experience conducting low-income housing searches is preferred, as is experience working with migrants and non-degree participants
• Strong computer literacy
• Superior interpersonal and organizational skills with the ability to multi-task.

RFCUNY Benefits
RFCUNY Employee Benefits and Accruals

About the Research Foundation

The Research Foundation of The City University of New York (RFCUNY) was established as a not-for-profit educational corporation chartered by the State of New York in 1963. RFCUNY supports CUNY faculty and staff in identifying and obtaining external support (pre-award) from government and private sponsors and is responsible for the administration of all such funded programs (post-award).

RFCUNY stands between CUNY's principal investigators (PIs) and the sponsors who support them and strives to fulfill its essential responsibilities to both groups. Working closely with individual PIs and Grants Officers on the campuses, RFCUNY oversees employment, accounting, audit, reporting, purchasing, and special responsibilities that include management of a planned giving program; liaison with governmental agencies and foundations; negotiation of agreements; facility construction and renovation; protection and commercialization of intellectual property; and compliance with applicable standards in research involving human subjects, animal care, environmental and radiological safety, and conflicts of interest.

Equal Employment Opportunity Statement
The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.