Support Service Worker - Western Behavioral Health of the Alleghenies
Altoona, Pennsylvania
We are hiring Support Service Workers to support UPMC - Western Behavioral Health of the Alleghenies.
Purpose:
The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.
Responsibilities:
• Follow the Values of Everyday Lives' Policy.
• Respond to individual's strengths so as to enhance their growth and development and to help each person reach their maximum potential.
• Responsible for Human Resource Compliance. Submit required HR documentation when due. Wear Identification badge.
• Responsible for customer relations and customer satisfaction. Value customers by making serving individual's a top priority. Communicate with Managing Employer in a courteous and timely manner. Report and document customer complaints under the direction of the Program Specialist. Establish and maintain customer relationship focus with all internal/external customers.
• Report all safety problems and injuries appropriately.
• Perform work in accordance with the approved Individual Support Plan (ISP) and Agency policies and procedures.
• Participate in Agency committees as requested.
• Demonstrate support of Agency mission and philosophy in delivery of services.
• Attend required in-services, conferences and training programs.
• Responsible for documentation of care provided and observations. Document care provided according to Agency procedures. Document and notify the Managing Employer and Program Specialist changes in the individual's condition/environment and any problems. Complete Service Records and Location Sheets in accordance with Agency guidelines. Submit documentation within Agency defined timeframes.
• Comply with established Agency requirements. Adhere to infection control principles and standards. Adhere to Agency quality control standards. Complete infection control surveillance survey as mandated. Complete education requirements. Comply with Agency safety standards.
• Endeavor to achieve and maintain quality and customer satisfaction in the delivery of services to internal/external customers.
• Maintain and protect support person, Managing Employer and Agency confidentiality.
Qualifications:
• Must be able to read and write at an 8th grade level in order to complete service records.
• Agency with Choice Services: Companion Services W1727: Level 3 Companion services are provided to individuals living in private residences for the limited purposes of providing supervision and minimal assistance that is focused solely on the health and safety of the adult individual with mental retardation.
• Must successfully complete background checks to include federal and state mandated clearances, employee health screening, and post job offer drug testing.
Licensure, Certifications, and Clearances:
• Automotive Insurance
• Driver's License
• Act 34
• OAPSA
UPMC is an Equal Opportunity Employer/Disability/Veteran
Purpose:
The Support Service Workers will provide services and other activities as designated in the Individual Support Plan (ISP). This will be done in a manner consistent with efficiency, cost effectiveness and regulatory compliance.
Responsibilities:
• Follow the Values of Everyday Lives' Policy.
• Respond to individual's strengths so as to enhance their growth and development and to help each person reach their maximum potential.
• Responsible for Human Resource Compliance. Submit required HR documentation when due. Wear Identification badge.
• Responsible for customer relations and customer satisfaction. Value customers by making serving individual's a top priority. Communicate with Managing Employer in a courteous and timely manner. Report and document customer complaints under the direction of the Program Specialist. Establish and maintain customer relationship focus with all internal/external customers.
• Report all safety problems and injuries appropriately.
• Perform work in accordance with the approved Individual Support Plan (ISP) and Agency policies and procedures.
• Participate in Agency committees as requested.
• Demonstrate support of Agency mission and philosophy in delivery of services.
• Attend required in-services, conferences and training programs.
• Responsible for documentation of care provided and observations. Document care provided according to Agency procedures. Document and notify the Managing Employer and Program Specialist changes in the individual's condition/environment and any problems. Complete Service Records and Location Sheets in accordance with Agency guidelines. Submit documentation within Agency defined timeframes.
• Comply with established Agency requirements. Adhere to infection control principles and standards. Adhere to Agency quality control standards. Complete infection control surveillance survey as mandated. Complete education requirements. Comply with Agency safety standards.
• Endeavor to achieve and maintain quality and customer satisfaction in the delivery of services to internal/external customers.
• Maintain and protect support person, Managing Employer and Agency confidentiality.
Qualifications:
• Must be able to read and write at an 8th grade level in order to complete service records.
• Agency with Choice Services: Companion Services W1727: Level 3 Companion services are provided to individuals living in private residences for the limited purposes of providing supervision and minimal assistance that is focused solely on the health and safety of the adult individual with mental retardation.
• Must successfully complete background checks to include federal and state mandated clearances, employee health screening, and post job offer drug testing.
Licensure, Certifications, and Clearances:
• Automotive Insurance
• Driver's License
• Act 34
• OAPSA
UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-04-20
Reference: 240000JQ
Country: United States
State: Pennsylvania
City: Altoona
About UPMC Senior Communities
Founded in: 1893
Number of Employees: 110000
Website: https://www.upmc.com/
Career site: https://careers.upmc.com/
Similar jobs:
-
Food Service Worker (Union - PHHD)
Penn Highlands Healthcare in Huntingdon, Pennsylvania -
Environmental Service Worker
Compunnel in Lancaster, Pennsylvania -
Food Service Worker
Penn Highlands Healthcare in Brookville, Pennsylvania -
Part Time (evening) Food Service Worker
Jefferson Health in Philadelphia, Pennsylvania -
Food Service Worker (Per-Diem/Day) - Magee
Jefferson Health in Philadelphia, Pennsylvania -
Food Service Worker
Pennsylvania Medicine in West Chester, Pennsylvania -
Food Service Worker
Wegmans in Erie, Pennsylvania -
Food Service Worker (Per Diem Day)
Jefferson Health in Northeast Philadelphia, Pennsylvania -
Food Service Worker (Part-Time) - Cafeteria
Penn State Health Milton S. Hershey Medical Center in Hershey, Pennsylvania -
Food Service Worker
Wegmans in King of Prussia, Pennsylvania -
Food Service Worker
Wegmans in Mechanicsburg, Pennsylvania -
Food Service Worker
Veterans Health Administration in Butler, Pennsylvania -
Food Service Worker
Wegmans in Erie, Pennsylvania -
Food Service Worker
Pennsylvania Medicine in West Chester, Pennsylvania -
Food Service Worker
Penn Highlands Healthcare in Connellsville, Pennsylvania -
Food Service Worker
Wegmans in Yardley, Pennsylvania -
Food Service Worker
Veterans Health Administration in Aspinwall, Pennsylvania -
Food Service Worker
Wegmans in King of Prussia, Pennsylvania -
Food Service Worker - Cafeteria
Penn State Health Milton S. Hershey Medical Center in Hershey, Pennsylvania -
Food Service Worker, Part-time (Healthcare)
AVI Foodsystems in Philadelphia, Pennsylvania