Summary

This position is located in the Department of Homeland Security, U.S. Coast Guard, COMMANDANT, VICE COMMANDANT (CG-09), DEPUTY COMDT FOR OPERATIONS (CG-DCO), National Maritime Center, in Boston, MA and Portland, OR.

This job is open to

• Individuals with disabilities
• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Career transition (CTAP, ICTAP, RPL)
  
  Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Military spouses
• Peace Corps & AmeriCorps Vista
• Special authorities
  
  Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
• Veterans

Clarification from the agency

Status Candidates, Merit Promotion, Current Federal Employees, Former Federal Employees, Overseas Employees, Former Overseas Employees, CTAP, ICTAP, VEOA, 30% Disabled, Schedule A, Individuals with Disabilities, Military Spouses, Peace Corps, Americorps, Vista
For definitions of common terms found in this announcement: http://dhsconnect.dhs.gov/org/comp/mgmt/dhshr/hr/Documents/JOA_Common_Definitions.pdf

This job is also open in another announcement to:

• The public

This job is also open in another announcement to:

• The public

Duties

Under the Merchant Mariner Licensing and Documentation (MMLD) Program, a Coast Guard Program with national impact, approximately 60, 000 individuals apply for merchant mariner credentials each year. The incumbent(s) manage the operations and functions of one of seventeen Regional Examination Centers, providing advisory services and administration for merchant mariner credentialing program. Position provides technical and advisory services, and are responsible for administration of the merchant mariner credentialing program in their assigned regions.

Being a Coast Guard civilian makes you a valuable member of the Coast Guard team.

• Providing technical and administrative supervision for civilian employees (GS-05 to GS-8). Providing supervision to the unit staff, including the user fee collection team, merchant mariner application processing/customer service team, and the merchant mariner examinations team. The employee coordinates daily occupational activities of workers, monitors the work and provides direction, guidance and training. Planning, scheduling and directing the workload and is held accountable for the quality, quantity and timeliness of the work of subordinates; directing/providing on-the-job training as needed.
• Carrying out Equal Employment Opportunity (EEO) policies and communicates support of these EEO policies to subordinates. Assuring equality in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards. Cooperating and participating fully in the development of an EEO plan and efforts regarding staffing, motivation and training to develop all employee; coordinating efforts with EEO officials during the development and execution of policies affecting civilian personnel.
• Monitoring the national merchant marine credentialing program to ensure technical soundness and conformity with applicable statutes and regulations. Analyzing, modifying, developing, and evaluating basic policies and procedures to facilitate REC operations and implements changes to promote efficiency of operations.
• Maintaining continuing productive liaison with officials of shipping companies, maritime unions, and federal, state, or municipal agencies. Incumbent works with Coast Guard personnel to foster an understanding of, and cooperation with, Coast Guard licensing policies and processes and to identify and resolve recurring problems. Advising and assisting in interpreting matters concerning the laws, rules, and regulations pertaining to the program. Exercising exceptional tact and diplomacy and sensitivity. Monitoring the effect and effectiveness of applicable laws and regulations; and preparing recommendations for amendment, revision, or initiation based upon industry and Coast Guard needs.
• Supervising the adjudication of problems related to the submission and/or review of applications for licenses and documents for both deck and engineering positions, including original and duplicate licenses or documents. Interviewing applicants after reviewing completed individual files to ensure accuracy and completeness. This review must be carried out to the depth considered necessary by the incumbent to discharge his/her responsibility for completeness. This process ensures an accurate evaluation of service and satisfies the Coast Guard that the applicant possesses the practical experience needed before being given a written examination.

Requirements

Conditions of Employment

• U.S. Citizenship is required.
• The position requires a valid state driver's license.
• This position may require a one-year probationary period.
• Males born after 12/31/1959 must be registered for Selective Service.

All qualification requirements must be met by the closing date of the announcement. This includes Time-In-Grade requirements for current status employees applying through merit promotion procedures. Status applicants applying for a promotion must have 52 weeks of service at the next lower grade.

Qualifications

At the GS-12 level: Applicants must have one year of specialized experience equivalent to at least the GS-11 grade level in the federal service. Specialized experience is the experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of the position and is typically in or related to this line of work. Examples of specialized experience include:

• Managing an office setting and carrying out supervisory responsibilities for the workforce including hiring employees, issuing work assignments, and completing periodic employee evaluations.
• Applying sound technical knowledge and seasoned judgement in administering regulations, program policies, and procedures associated with a national, state or local credentialing program or application system.
• Establishing and maintaining effective relationships with the public through customer service and outreach activities.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule, C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Education

This position does not have a positive education requirement. If you are including education on your resume, report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. See Required Documents section for detail.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications click here

Additional information

Applicants will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. Certain responses on the form could pose a problem with suitability for employment determinations. If you receive a conditional offer of employment for this position, you will be required to complete/make updates to the OF-306 and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, or imprisonment.

DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities at click here

Recruitment incentives may be authorized.

All Federal employees are required to have Federal salary payments made by direct deposit.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

More than 1 selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 45 days from the date the certificate was issued.

If you need a reasonable accommodation for the application and hiring process, please contact 571-608-6427. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Visit Reasonable Accommodation

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select "Benefits". Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
  
  You may be eligible to enroll dependent children residing with you in the U.S. Territory in primary and secondary Department of Defense (DoD) schools with tuition paid by Coast Guard. All requirements of COMDTINST 12591.1, including submission of original documents verifying dependent status when asked, must be met. After five years of continuous enrollment, eligibility is on a space available basis.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your résumé and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using the on-line self assessment questions that are based on the following competencies or knowledge, skills, and abilities needed to perform this job:

1. Knowledge, skills and abilities to carry out supervisory responsibilities for the workforce; and analyze situations and prepare solutions to problems.
2. Skills in written and oral communications. Must possess ability to prepare and review military and business style letters in a professional manner; and speak at professional gatherings and training institutions as a representative of the Coast Guard. Must be able to discuss or explain current laws, regulations, and international agreements such as STCW and appropriate fees with any interested party.
3. Ability to establish and maintain effective relationships with representatives of the marine industry, maritime unions, and others to ensure proper application of regulatory programs and policies and to motivate them toward cooperative efforts.
4. Ability to deal with the public at all levels. Must exercise exceptional tact and diplomacy and be sensitive to the obligations of a public servant. Must have established interviewing skills to determine the degree an applicant may be culpable regarding information gained from criminal medical or other sources.
5. Understanding of the objectives of the Coast Guard Commercial Vessel Safety Program to ensure only qualified candidates are licensed and/or certified.

Your resume and responses to the self-assessment questions are an integral part of the process for determining your qualifications for the position. Therefore, you must support your responses to the self-assessment questions by providing examples of past and present experience in your resume.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Consideration will be given to performance appraisals and incentive awards as an indicator of quality of prior experience; no points will be assigned.

You may preview questions for this vacancy.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(K)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and development opportunities. For more information, go to the DHS Careers website and select "Benefits". Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
  
  You may be eligible to enroll dependent children residing with you in the U.S. Territory in primary and secondary Department of Defense (DoD) schools with tuition paid by Coast Guard. All requirements of COMDTINST 12591.1, including submission of original documents verifying dependent status when asked, must be met. After five years of continuous enrollment, eligibility is on a space available basis.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  1. Resume
  
  2. Completed online questionnaire
  
  3. Current or former federal employees, submit a copy of most recent SF-50, Notice of Personnel Action, which demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade. Examples of appropriate SF-50s include promotions, with-in grade increases, NOT performance awards.
  
  4. If qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, official transcripts are required prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet education requirements if you can show that it is comparable to education received in U.S. accredited institutions. Provide proof with your application. Please see click here.
  
  5. If claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), submit a copy of your agency notice, most recent performance rating and most recent SF-50, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.
  
  6. If you are claiming veterans' preference, submit the following documents. Please see Feds Hire Vets for detail.
  
  a. Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted.
  
  b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.
  
  c. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of 10 point preference described on the back of the SF-15. 10-point preference will not be granted if appropriate documentation is not submitted with your application.
  
  d. If you are a current active duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.
  
  7. If requesting consideration under Executive Order 13473, you must submit proof. To confirm eligibility for appointment based on the National Defense Authorization Act for FY 2019 (NDAA), submit a copy of the marriage certificate to the military member and a copy of your spouses' active duty military orders (e.g., most recent military orders, PCS orders, etc.). Spouses of military members who are on retirement or separation PCS orders from active duty are not eligible to be appointed unless the member was injured with a 100% rating; or was released/discharged from active duty due to the member's death while on active duty. Widows or widowers, who are not remarried, of military service members who were killed on active duty must submit a DD-1300.
  
  8. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.
  
  All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system with fax number and instructions. Required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123SE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE, STOP 7912, WASHINGTON, DC 20593-7912.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Complete applications for this vacancy must be received on-line by 11:59p.m ET on the closing date of the announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of qualifications. If you are claiming veterans' preference, you will be required to submit proof. See Required Documents section for more detail regarding a complete application package.
  
  High self-assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.
  
  If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214. In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement. The certification must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters. Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment.
  
  If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.
  
  Agency contact information
  
  
  
  USCG Applicant Support
  
  Phone
  
  866-656-6830
  
  Fax
  
  000-000-0000
  
  Email
  
  mgshelp@monster.com
  
  Address
  
  United States Coast Guard
  
  2703 Martin Luther King Jr. Ave SE
  
  STOP 7912
  
  Washington, District of Columbia 20593
  
  United States
  
  Next steps
  
  Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking. The most qualified applicants will be referred to the hiring manager for further consideration. To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information." You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification s.
  
  For more information on applying for federal employment click here
  
  Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

1. Resume

2. Completed online questionnaire

3. Current or former federal employees, submit a copy of most recent SF-50, Notice of Personnel Action, which demonstrates your eligibility for consideration, e.g., length of time you have been in your current/highest grade. Examples of appropriate SF-50s include promotions, with-in grade increases, NOT performance awards.

4. If qualifying based on education, submit a legible copy of your unofficial college transcript from an accredited college/university. The transcript must reflect the college/university name and/or logo. Applicants are highly encouraged to proactively order a copy of their official transcripts to be delivered to their home address so transcripts will be readily available if selected. If selected, official transcripts are required prior to establishing your start date. Foreign education completed in foreign colleges or universities may be used to meet education requirements if you can show that it is comparable to education received in U.S. accredited institutions. Provide proof with your application. Please see click here.

5. If claiming special priority selection rights under the Interagency Career Transition Assistance Program (ICTAP), submit a copy of your agency notice, most recent performance rating and most recent SF-50, noting your current position, grade level and duty location. If you have never worked for the federal government, you are not ICTAP eligible. To be considered eligible, you must be placed in the well-qualified category for this position. Please see ICTAP eligibility.

6. If you are claiming veterans' preference, submit the following documents. Please see Feds Hire Vets for detail.

a. Veterans claiming 5 point veterans' preference must submit legible Member 4 Copy DD214(s) indicating Character of Service. 5-point preference will not be granted if appropriate documentation is not submitted.

b. 30% Disabled Veterans must submit their Member Copy 4 DD-214(s), which includes Character of Service, and VA Disability Letter with percentage of disability OR documentation of disability determination from a branch of the Armed Forces which reflects a compensable service-connected disability of 30% or more.

c. Other 10 point Preference Eligibles must submit applicable Member Copy 4 DD-214(s), which includes Character of Service, and provide documentation of 10 point preference described on the back of the SF-15. 10-point preference will not be granted if appropriate documentation is not submitted with your application.

d. If you are a current active duty military member who does not have a DD214 and is claiming preference under the Veterans Opportunity to Work (VOW) Act, submit certification from the Armed Forces indicating that you will be discharged or released under honorable conditions from active duty within 120 days from the date on the certification. Certifications must be on letterhead from the appropriate military branch and include: military dates of service and expected discharge or release date, character of service, military rank, type of discharge and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters.

7. If requesting consideration under Executive Order 13473, you must submit proof. To confirm eligibility for appointment based on the National Defense Authorization Act for FY 2019 (NDAA), submit a copy of the marriage certificate to the military member and a copy of your spouses' active duty military orders (e.g., most recent military orders, PCS orders, etc.). Spouses of military members who are on retirement or separation PCS orders from active duty are not eligible to be appointed unless the member was injured with a 100% rating; or was released/discharged from active duty due to the member's death while on active duty. Widows or widowers, who are not remarried, of military service members who were killed on active duty must submit a DD-1300.

8. OPM must authorize employment offers for former or current Political Appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information. Submit proof of your former or current status, such as your SF-50. Please see here.

All documentation as outlined above must be received by the closing date of the announcement. If you are unable to submit your documents electronically, you may fax or mail the documents. A fax cover sheet will be provided to you from the system with fax number and instructions. Required documents will also be accepted by mail and must be received by the closing date of the announcement. The mailing address is COMMANDANT (CG-123SE), ATTN OFFICE OF CIVILIAN HUMAN RESOURCES (JOBS), US COAST GUARD, 2703 MARTIN LUTHER KING JR AVE SE, STOP 7912, WASHINGTON, DC 20593-7912.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Complete applications for this vacancy must be received on-line by 11:59p.m ET on the closing date of the announcement. To begin your online application, click the Apply Online button and follow the prompts to register or sign in to USAJOBS, take the online questionnaire and submit the required documents to provide proof of qualifications. If you are claiming veterans' preference, you will be required to submit proof. See Required Documents section for more detail regarding a complete application package.

High self-assessment in the vacancy questions that is not supported by information in your resume and/or supporting documents may impact you or eliminate you from consideration.

If claiming eligibility under the VOW Act: The VOW Act requires Federal agencies to treat active duty service member as veterans, disabled veterans, and preference eligibles, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD214. In order to be considered under the VOW Act, the certification must specify that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days after the date the certification is submitted with your application package for this job announcement. The certification must be on letterhead from the appropriate military branch and include the following information: military dates of service and expected discharge or release date, character of service, military rank, type of discharge, and date when terminal leave will begin. Certifications must be signed by, or by direction of military members' military personnel offices, unit commanders or higher headquarters. Agencies are required to verify a qualifying separation from military service prior to appointment, through the DD214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment.

If applying on-line poses a hardship to you, the Help Desk listed on the announcement will provide assistance to ensure that applications are submitted on-line by the closing date. You must contact the Help Desk prior to the closing date of this announcement to receive assistance. Hours of operation: Monday through Friday, 7:00 a.m. to 7:00 p.m. ET, excluding Federal holidays.

Agency contact information



USCG Applicant Support

Phone

866-656-6830

Fax

000-000-0000

Email

mgshelp@monster.com

Address

United States Coast Guard

2703 Martin Luther King Jr. Ave SE

STOP 7912

Washington, District of Columbia 20593

United States

Next steps

Once the announcement is closed, we will conduct an evaluation of your application and qualifications to determine your ranking. The most qualified applicants will be referred to the hiring manager for further consideration. To check the status of your application, log on to your USAJOBS account, click on "Application Status," and then click "More Information." You may also opt to receive email notifications of application status changes by logging into your USAJOBS account and enabling notification s.

For more information on applying for federal employment click here

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request