Surgical Scheduler

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. About the Organization Wills Eye Hospital, located in Philadelphia, Pennsylvania, is a global leader in the treatment of eye disease. Established in 1832 as the America's first eye hospital, we are one of the world's premier eye care facilities and the #2 best hospital in the nation for ophthalmology as ranked by U.S. News & World Report.

Our clinical expertise, state-of-the-art diagnostic testing and advanced surgical capabilities make Wills Eye a worldwide referral center where more than 250,000 patients are treated annually. From common eye problems to rare sight-threatening diseases, Wills Eye provides general eye care and comprehensive ophthalmic specialty services that attract patients throughout the Philadelphia metropolitan area, across the country and around the world.

Today, we continue to shape the science and medicine of ophthalmology, thanks to our talented, skilled physicians and staff who are dedicated to improving and preserving sight.

Description
Location:

901 E. 8th Ave

King of Prussia, PA 19406

Primary Function:

• The Surgical Scheduler performs a variety of administrative support duties related to patient care, including scheduling surgical procedures, gathering and distributing information for patient collections and billing, and registration. Additionally, this position requires working patiently, efficiently and accurately to ensure a positive patient experience.

Essential Duties and Responsibilities:

Accurately completes patient registrations in an efficient, professional, and customer-oriented manner.

Records patient demographic information into scheduling system and ensures times, procedures, and surgeons names are complete and accurate.

Gathers and reviews all relevant data, including insurance cards and documents, to ensure correct reimbursement is obtained for center's services.

Coordinates daily OR schedule as directed by service administrator/manager.

Responds to phone calls from patients, physicians, medical staff and peers and determines the urgency of the situation and then suggests appropriate referrals, based on work flow.

Observes policy & procedures to protect patients privacy & rights as a patient in compliance with HIPAA & all relevant laws, regulations, & standards.

Uses good judgment & initiative, communicates effectively, & adapts to variations in workloads, assignments, & inter-personal situations as needed.

Formulates and maintains effective working relationships with peers and management and functions as an effective team member.

Respects and protects the patients' rights to confidentiality and privacy and discloses information only for professional purposes which are in the patients' best interest with full consideration of their legal rights.

Performs other related duties incidental to the work described herein.

Position Requirements
Educational requirements:

• High school diploma or equivalent required.

Experience:

• 3 to 5 years related healthcare, registration, physician billing, medical records and/or medical office experience preferred
• Knowledge of medical records administration
• Excellent customer service skills and strong attention to detail required
• Strong ability to communicate effectively with staff, physicians, patients and their families
• Must be familiar with ICD-9 and CPT coding

Category Clerical Full-Time/Part-Time Full-Time Position Surgical Scheduler Number of Openings 1 Exempt/Non-Exempt Non-Exempt Location Wills Eye Physicians: Katzman Eye (King of Prussia)
This position is currently accepting applications.