Description

Job Description:

Reports to: Director - Plant Operations/Communications

Performs proper telephone support for the facility

Answers and transfers calls to the appropriate department

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Acts as an answering service for physicians after office hours

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Maintains constant attention and surveillance to physical plant alarms and monitors such as fire alarm monitoring system, medical gas alarm panel, boiler monitor, emergency generator alarms, and fire pump condition status alerting appropriate personnel of any issues identified

Qualifications

Minimum Education

High school diploma or equivalent - Required

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Required Skills

Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

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Minimum Work Experience

Customer service experience - Required

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