System Administrator

Our client is seeking a System Administrator for an onsite position in Orlando, FL.

Essential Job Functions
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

Administration

• Determine root cause of issues and communicate appropriately.
• Develop and maintain installation, operations, and configuration procedures.
• Perform daily system monitoring, verifying the integrity and availability of all hardware and software.
• Apply operating system updates, patches, and configuration changes.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
• Provide technical support after normal work hours when necessary.
• Responsible for documenting the configuration of systems.

Customer Service

• Advise management on situations that may require additional customer support or escalation.
• Consistently provide excellent customer service.
• Communicates to the customer the status of requests for technical assistance as well as establishes a service level expectation with them.
• Follow all relevant standards and procedures.
• Thoroughly document incident descriptions, activities and resolutions.

Innovation

• Develop and mature Information Technology processes to ensure free flowing escalation and information within the organization.
• Implement highly-available hardware and software systems across multiple operating systems.

Project

• Designing, installing and configuring new hardware and software.
• Decommission legacy hardware and software.
• Migrate and/or upgrade hardware and software.
• Analyze application requirements, developers' needs, and technical constraints, then provide tailored solutions.

Required Experience:

• 5+ years of progressively knowledgeable, responsible and skilled experience in systems and networking including the following areas:
  • Proven ability to maintain a medium to large scale network and server environment.
• 5+ years of experience with the following:
  • Microsoft Windows Server Operating Systems.
  • Active Directory administration, and management
  • Office 365 support and management
  • MS Azure server support and management

Desired Experience:

• Knowledge of scripting languages (Windows PowerShell and VBScript).

Knowledge, Skills and Abilities

• Knowledge of principles and methods applied to information technology infrastructure, planning, implementation, and management.
• Knowledge of the body of available and current information resources applicable to the department's functions for technical research purposes and for special projects as may be assigned.
• Ability to organize work, establish priorities, meet established deadlines, and follow up on assignments with minimum direction.
• Ability to establish and maintain effective working relationships.
• Ability to clearly communicate information both verbally and in writing.
• Knowledge of the methods, tools, and techniques applied to diverse IT Support in complex multi-platform networked environments.
• Knowledge of various current technologies relevant to existing applications, systems and/or upcoming installations, e.g., Microsoft technologies; programming / scripting languages; web, server, and voice/data network technologies.
• Skill in reading and interpreting technical and trade journals, industry specific periodicals, product/manufacturer specifications, and related technical information and data.
• Ability to analyze, implement, maintain and repair new technological software and programs; ability to evaluate, diagnose and develop solutions to potential and real operational and system deficiencies to ensure continued and non-disrupted service to system users.
• Ability to utilize personal computers, standard office equipment and standard software applications, e.g., word processors, database software, spreadsheet applications.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.