System Center Configuration Manager & Mobile Device Management

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced System Center Configuration Manager & Mobile Device Management you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.

Work you'll do/Responsibilities

Deloitte will oversee the IT infrastructure for a large client, taking charge of the IT duties within the following SCCM areas:

System Architecture and Design:

• Design and plan both SCCM and MDM infrastructures for scalability and reliability.
• Develop integration strategies for SCCM and MDM systems.

Policy Development:

• Establish policies for mobile device and system management, including security standards and operational procedures.

Software and Mobile App Deployment:

• Manage deployment of operating systems, applications, and mobile apps across various devices.
• Ensure successful and non-disruptive deployments.
• Updates, Patch Management, and Mobile Device Compliance:
• Oversee distribution of patches, updates, and compliance with mobile device policies.
• Schedule updates to minimize impact on system performance and user productivity.

Asset Management:

• Maintain an inventory of all IT assets, including mobile devices.
• Utilize SCCM and MDM reporting features for tracking software and device usage.

System and Device Health Monitoring:

• Monitor health and performance of both systems and mobile devices.
• Proactively identify and resolve issues to optimize performance.

Security and Compliance:

• Implement and manage security measures across desktop and mobile platforms.
• Ensure compliance with data protection laws and internal security policies.

Team Management and Leadership:

• Lead a team responsible for SCCM and MDM management.
• Mentor team members and coordinate with other IT departments.

Training and End-User Support:

• Provide training on new systems, processes, or functionalities of SCCM and MDM.
• Offer ongoing support and troubleshooting for end-users.

Reporting and Analytics:

• Generate and analyze reports on system and mobile device management.
• Provide actionable insights based on performance and compliance metrics.

Documentation:

• Document configurations, processes, and changes in SCCM and MDM systems.
• Keep documentation current and accessible.

Research and Continuous Improvement:

• Stay informed about the latest trends and technologies in system and mobile device management.
• Evaluate and recommend new tools and technologies to enhance capabilities.

• Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

• Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

The Team

Our Core Technology Operations (CTO) team offers differentiated operate services for our clients with solutions to help organizations scale and optimize critical business operations, drive speed to outcome, deliver business transformation, and build resilience in an uncertain future.

Our operate services within CTO include:

• Foundry Services: Operate services providing flexible, recurring resource capacity for client initiatives, projects, tasks, and enhancement
• Managed Services: Operate services that provide ongoing maintenance, monitoring, and optimization for IT/Engineering applications & products

Qualifications

Required

• 8+ years of experience as a Configuration Manager
• Microsoft Certified: Endpoint Configuration Manager, Administrator Associate
• Certified Mobile Device Security Professional (CMDSP)
• CompTIA Security+
• ITIL Certification
• 3+ years as a Consultant with experience in a Managed Services environment.
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Limited immigration sponsorship may be available
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
• Role is remote

Preferred

• Ability to work and/or relocate to Springdale, AR
• Leadership experience
• Analytical/ decision making responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision.
• Excellent written and communication skills
• Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,000 to $130,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture.

Our purpose

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Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.