System Engineer

Deerfield, Not Specified

Employer: Tata Consultancy Service Limited
Industry: Technology
Salary: Competitive
Job type: Full-Time
  • Provide onsite and desk side support services to end users.
  • Build, configure and troubleshoot Install Gold image on Customer PC and laptop applications and hardware components.
  • Support meeting room environment and video conferencing.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • End-User Data back-up and restoration when required in the course of a service incident.
  • Smart hands support for data center equipment.
  • Replace defective components cards in data center equipment as advised by Tech Support e.g., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites.
  • Must have experience of using a Call Logging system.
  • Must have good working knowledge of Windows 7/10 and related Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing, and troubleshooting PC and laptop hardware components.
  • Familiarity with Microsoft SCCM.
  • Excellent hands-on experience in installation and troubleshooting DC equipments, Rack and Stack of the DC equipment/cable.
  • Excellent communications are mandatory in English and Local language.
Created: 2024-05-17
Reference: 306670
Country: United States
State: Not Specified
City: Deerfield