System EngineerOverview

As part of our client's team, you will help support all internal computer-related hardware, software, and networking for a single site as well as a sizable remote workforce.
Principle Duties and Responsibilities

• End-user support for both hardware and software. Hardware includes the installation and maintenance of computer equipment. Software includes installation and support of PC operating systems and applications.
• Computer operations, including data backup and restoration, etc.
• Systems administration, including moves, adds and changes to domain users, monitoring of server systems utilization, management of disk storage, application installations, etc.
• Network administration, includes all network hardware.
• Helpdesk Ticketing - Part of triage effort for ticket resolution
• Local application support - Office365, etc.
• Enterprise application support - Active Directory, Azure, AWS, VoIP(3cx), Anti-virus, SQL, etc.
• Implementation and administration of enterprise level applications and related database administration - Helping define parameters needed for new ERP system, automating manual processes, systems integration, etc
• Other duties as assigned.

Education and Experience

Education: BS in Information Systems related degree, certifications in related fields and/or equivalent experience.

Experience: A minimum of 5 years experience in computer support and administration fields. Experience working with databases and related administrative tasks.

Abilities: Significant technical-related troubleshooting skills for both hardware and software. Excellent communication and interpersonal skills. Ability to work with all levels of the organization.

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