Systems Administrator/Training Specialist

Overview

BigBear.ai is seeking a Systems Administrator/Training Specialist to join our GALE (Generic Area Limitation Environment) Support team. The candidate will work closely with the development team and our customers in the DoD and IC. The position will be on-site in Washington, DC or Reston, VA with occasional travel for on-site customer training



What you will do

• Develop and execute training plans for users.
• Develop training materials for GALE: manuals, guides, videos, blog posts, etc.
• Train GALE in formal (classroom) and informal (deskside) environments.
• Use your analytic backTrain ground and experience with GALE to provide input on changes to future versions of GALE.
• Perform Ad Hoc analytic tasks for other groups in our organization or for external customers.
• Support external users and admins through our help desk.
• Test new builds of GALE and write up any problems.
• Perform basic GALE system administration.
• Learn new things. Flexibility in this role is key

What you need to have

• Bachelor's degree and 6 to 10 years of experience; master’s degree and 4 to 6 years of experience; (in lieu of Bachelor’s degree, 6 additional years of relevant experience)
• Clearance: Must possess and maintain an active TS/SCI
• 4+ years of professional/full-time experience with SIGINT or multi-spectrum analysis
• Experience teaching or training in a classroom setting
• Experience creating training materials and software documentation
• Strong Word/PowerPoint skills

What we'd like you to have

• CompTIA Security+ Certification
• Relevant Database Experience
• Windows/Linux Administration
• Basic Python
• Atlassian – Jira/Confluence

About BigBear.ai

BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on BigBear.ai’s predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in Columbia, Maryland, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. For more information, visit https://bigbear.ai/ and follow BigBear.ai on LinkedIn: @BigBear.ai and X: @BigBearai.

What you will do

• Develop and execute training plans for users.
• Develop training materials for GALE: manuals, guides, videos, blog posts, etc.
• Train GALE in formal (classroom) and informal (deskside) environments.
• Use your analytic backTrain ground and experience with GALE to provide input on changes to future versions of GALE.
• Perform Ad Hoc analytic tasks for other groups in our organization or for external customers.
• Support external users and admins through our help desk.
• Test new builds of GALE and write up any problems.
• Perform basic GALE system administration.
• Learn new things. Flexibility in this role is key

What you need to have

• Bachelor's degree and 6 to 10 years of experience; master’s degree and 4 to 6 years of experience; (in lieu of Bachelor’s degree, 6 additional years of relevant experience)
• Clearance: Must possess and maintain an active TS/SCI
• 4+ years of professional/full-time experience with SIGINT or multi-spectrum analysis
• Experience teaching or training in a classroom setting
• Experience creating training materials and software documentation
• Strong Word/PowerPoint skills