Systems and Network Administrator

Washington, District of Columbia


Employer: U.S. Courts
Industry: Information Technology Management
Salary: Competitive
Job type: Full-Time

Summary

This position is located in the Clerk's Office of the United States District and Bankruptcy Courts for the District of Columbia. The Systems and Network Administrator provides day-to-day operational support for Microsoft, Cisco, and VMware based information technology infrastructure, including Windows servers and Active Directory.

This job is open to

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.


Clarification from the agency

A Moderate Risk Background Investigation (MBI) is required.

Duties

The incumbent ensures effective and efficient server maintenance and operations workflow and practices to help improve availability and performance of systems and dependent environments. The incumbent reports directly to the Director of Information Technology.

Situational telework may be available; however, this is not a full-time telework position.

The duties include, but are not limited to the following:
  • Monitor system and network performance, analyze, isolate, and solve complex system and network problems.
  • Perform software and hardware installations, updates, upgrades, and configurations/reconfigurations.
  • Develop expertise and prepare instructions to train users on new technologies.
  • Perform administrative support and troubleshooting of Microsoft Office 365, Active Directory, and Group Policy.
  • Participate in and support vulnerability assessment and mitigation.
  • Participate in the development, testing, and implementation of disaster recovery procedures for all automated information systems.
  • Perform local and remote access support and troubleshooting.
  • Research and make recommendations in all areas of automation needs.
  • Maintain and support the Court's local area networks, storage devices, physical and virtual environments.
  • Ensure all systems are configured, maintained, and operated to meet local and national standards.
  • Perform helpdesk related duties and provide on-call support.
  • Perform other duties as assigned.


Requirements

Conditions of Employment

United States citizenship is required for consideration for this position.

Employees are required to adhere to the Code of Conduct for Judicial Employees.

Employees of the United States District and Bankruptcy Court for the District of Columbia are excepted service appointments. Excepted service appointments are "At-Will" and can be terminated with or without cause by the court.

Employees are required to use the Electronic Funds Transfer (EFT) for payroll deposit.

The selected candidate will undergo a background check and a Moderate Risk Background Investigation (MBI). This is a five-year background investigation with five-year periodic updates.

Selection will be made consistent with the provisions of the Equal Employment Opportunity Plan adopted by the United States District and Bankruptcy Courts for the District of Columbia.

Qualifications

Required Education and Experience: The successful candidate must possess a bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position.

To qualify for the CL-27, the candidate must also possess a minimum of two years of specialized experience.

To qualify for the CL-28, the candidate must also possess a minimum of two years of specialized experience or the completion of a master's degree or two years of graduate study (27 semester or 54 quarter hours) in an accredited university in a field closely related to the subject matter of the position.

Specialized Experience: Progressively responsible experience that is in, or closely related to, the work of the position that has provided the particular knowledge, skills and abilities to successfully perform the duties of the position.

Preferred Experience: The ability to communicate effectively both orally and in writing is critical. Must have excellent interpersonal skills and be able to effectively communicate with technical support staff and non-technical users. Must be able to maintain complete and highly accurate records and files.

Excellent organizational skills, the ability to respond to requests on short notice, and the ability to manage multiple tasks and stringent deadlines are essential.

Must exercise good judgment, flexibility, and initiative.

Education

The successful candidate must possess a bachelor's degree from an accredited college or university in information technology or a field closely related to the subject matter of the position.

Additional information

Full-time employees of the United States District and Bankruptcy Courts for the District of Columbia are eligible for a full range of benefits to include:
  • A minimum of 11 paid holidays per year
  • Paid annual leave in the amount of 13 days per year for the first three years, 20 days per year after three years, and 26 days per year after fifteen years
  • Paid sick leave in the amount of 13 days per year
  • Federal Employees' Retirement System (FERS)
  • Optional participation in the Thrift Savings Plan (TSP), the Federal Employees Health Benefits Program (FEHBP), Federal Dental and Vision Insurance Program (FEDVIP), the Federal Employees' Group Life Insurance (FEGLI), the Flexible Benefits Program, the Commuter Benefit Program, and SmartBenefits (mass transit subsidy up to $315 per month)
  • Employee Recognition Program, budget permitting
  • Tuition Assistance, budget permitting
  • Workers' Compensation Program
  • On-site physical fitness facility
  • Flexible work schedule
  • Federal Occupational Health Services Program (FOH)/ On-site Health Unit
  • Employee Assistance Program (EAP)/Work Life Services
  • Virtual Learning through the Judiciary Online University
  • Student Loan Forgiveness for Public Service Employees
  • Priority enrollment for children beginning at three months of age until kindergarten of all employees of the United States Courts in the Thurgood Marshall Child Development Center (TMCDC)

For more detailed information about Federal Judiciary benefits, please go to https://www.uscourts.gov/careers/benefits.

  • Benefits

    Review our benefits


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

See the Qualifications and Conditions of Employment sections.

  • Benefits

    Review our benefits
  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    Qualified individuals for this "At-Will" position must submit the following:
    • A cover letter detailing how your experience relates to the position requirements.
    • AO-78, Federal Judicial Branch Application for Employment (can be downloaded from https://www.uscourts.gov/).
    • A resume detailing all relevant experience, education, and skills.



    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
    schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
  • How to Apply

    Applications may be mailed or hand delivered to:

    United States District and Bankruptcy Courts

    Attn: Human Resources (2024-04)

    333 Constitution Avenue, NW, Room 2712

    Washington, DC 20001

    Or via e-mail to: DCD_HumanResources@dcd.uscourts.gov

    For questions, please contact the Human Resources Department at 202-354-3200. For a full list of vacancies, please see our website: https://www.dcd.uscourts.gov/employment.

    Agency contact information

    Human Resources

    Email

    DCD_HumanResources@dcd.uscourt.gov

    Address

    US District and Bankruptcy Courts for DC

    United States District Court

    E. Barrett Prettyman United States Courthouse

    333 Constitution Avenue, NW, Room 1130

    Washington, DC 20001

    US

    Next steps

    Failure to submit a complete and signed cover letter, AO-78, and resume will result in immediate disqualification. Description of Work section of the AO-78 must be completed to include salary information. Indicating "see resume" is not acceptable. Incomplete and/or unsigned applications will not be considered, returned or retained. Only applicants selected for an interview will be contacted and must travel at their own expense. One application per candidate will be accepted for this announcement. Applicants for Vacancy Announcement 2023-01 need not reapply.
  • Fair and Transparent

    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Criminal history inquiries
    • Equal Employment Opportunity (EEO) Policy
    • Financial suitability
    • New employee probationary period
    • Privacy Act
    • Reasonable accommodation policy
    • Selective Service
    • Signature and false statements
    • Social security number request


Required Documents

Qualified individuals for this "At-Will" position must submit the following:
  • A cover letter detailing how your experience relates to the position requirements.
  • AO-78, Federal Judicial Branch Application for Employment (can be downloaded from https://www.uscourts.gov/).
  • A resume detailing all relevant experience, education, and skills.



If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applications may be mailed or hand delivered to:

United States District and Bankruptcy Courts

Attn: Human Resources (2024-04)

333 Constitution Avenue, NW, Room 2712

Washington, DC 20001

Or via e-mail to: DCD_HumanResources@dcd.uscourts.gov

For questions, please contact the Human Resources Department at 202-354-3200. For a full list of vacancies, please see our website: https://www.dcd.uscourts.gov/employment.

Agency contact information

Human Resources

Email

DCD_HumanResources@dcd.uscourt.gov

Address

US District and Bankruptcy Courts for DC

United States District Court

E. Barrett Prettyman United States Courthouse

333 Constitution Avenue, NW, Room 1130

Washington, DC 20001

US

Next steps

Failure to submit a complete and signed cover letter, AO-78, and resume will result in immediate disqualification. Description of Work section of the AO-78 must be completed to include salary information. Indicating "see resume" is not acceptable. Incomplete and/or unsigned applications will not be considered, returned or retained. Only applicants selected for an interview will be contacted and must travel at their own expense. One application per candidate will be accepted for this announcement. Applicants for Vacancy Announcement 2023-01 need not reapply.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Created: 2024-06-22
Reference: 780361000
Country: United States
State: District of Columbia
City: Washington
ZIP: 20010


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