Reviews, analyzes, develops, installs, modifies, maintains and/or supports major subsystem software components in a large computing environment across multiple production data centers

GENERAL DUTIES & RESPONSIBILITIES:
• Provides technical support activities for a production processing environment.
• Installs, maintains and supports operating system and/or its components and subsystems.
• Analyzes and resolves problems related to failures in operating system and ancillary software components.
• Provides technical assistance to programming staff in analyzing application software amends, performance, and resource consumption.
• Creates and maintains complete documentation as it relates to installation and status of software.
• 24x7 support for operating systems and ancillary software.
• Educates internal users on software capabilities and use.
• Performs other related duties as assigned

EDUCATIONAL REQUIREMENTS:
Bachelor's degree in Computer Science, Information Technology, or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES:
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Requires knowledge of one or more operating systems used by FIS
• Ability to understand and apply technical concepts
• Ability to solve problems using learned techniques and tools
• Basic understanding of installation methodologies and toolsets as well as networking concepts and protocols
• Team skills, including the ability to establish and maintain effective working relationships
• Flexibility, versatility, dependability

Required Skills : 1.ES environment Data management, troubleshooting, diagnostics and issue resolution expertise 2. IBM z/OS mainframe support background including CICS experience 3. ES Server System Administration expertise and experience 4. 10+ Years of Application interface mechanism knowledge and experience 5. Linux and/or Windows Server infrastructure and operations environment expertise
Basic Qualification :
Additional Skills :
Background Check :Yes
Notes :REMOTE
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :Development/Engineering
Master Job Title :Misc: Non-Technical
Branch Code :Charlotte