Description

Who we are:

At Lifepoint Health, we provide quality healthcare to rural communities. As a valued member of our team, you will be an integral part of a group working together to elevate Lifepoint's healthcare delivery network. Our network includes 60+ community hospitals, 60+ rehabilitation/behavioral health hospitals, and 250 additional sites of care across the United States. As an organization, we are dedicated to serving communities nationwide by providing exceptional care. We believe in the power of our talented teams and strive to create environments where employees find purpose and fulfillment.

What you'll do:

The Systems Training Specialist will be responsible for the coordination and/or delivery of systems training for a specific line of business for patient accounting-related applications including revision/development of applicable documentation. Training will impact facility, regional and support users across multiple buildings/locations.

Responsibilities:

• Demonstrates knowledge of existing and/or new financial systems for specified line of business.
• Obtains attendee rosters, organizes course agendas, and communicates arrangements to all appropriate parties. Ensures training hardware and environment are appropriately configured for training sessions.
• Validates accuracy of training materials to coincide with system functionality, which includes system enhancements to meet the expectations of the targeted audience and their work environment.
• Delivers high quality system training through multiple learning methods, such as instructor-led or recorded/live distance learning.
• Tracks completion of end user training courses and reports results to Project Manager and Divisional managers.
• Provides feedback for training materials based on training evaluations. In turn, assists in the development of the end user training documentation in conjunction with the application support staff.
• Provides post-training follow-up support to end users prior to hand-off to Customer Support.
• Contributes to and supports additional project-related responsibilities as they arise.

Why choose us:

As a team member of the Health Support Center, our goal is to support those that are in our facilities who are interfacing and providing care to our patients and community members. Our focus is to attract, retain, and empower a diverse and determined workforce. Our mission statement is at the heart of who we are and what we do: "Making Communities Healthier." In this shared mission, we believe that our collective efforts will shape a healthier future for the communities we serve.

Benefits: We offer an excellent total compensation package, including a competitive salary and benefits. Some of our benefits include 401k, flexible PTO, generous Employee illness benefit (EIB), medical, dental, vision, tuition reimbursement, and an Employee Assistance Program. We believe that happy, healthy people have a passionate engagement with life and work and have designed our package to enhance your wellbeing.

Qualifications

What you'll need:

EDUCATION:

• Associate's Degree preferred, or comparable experience in related field.

EXPERIENCE:

• Minimum 3 year's experience in system training in healthcare/patient accounting environment.

---