Talent Acquisition Assistant

Department: Human Resources

Classification: GMU Worker

Job Category:Part-Time / Hourly Wage

Job Type:Part-Time

Work Schedule:Part-time, up to 28 hours a week

Location: Fairfax, VA

Workplace Type:In person/possible hybrid

Salary:Salary commensurate with education and experience

Criminal Background Check:Yes

About the Department:

The Talent Acquisition team supports the University mission through the development and implementation of policies, programs, and practices that attract, retain and reward faculty and staff.

About the Position:

The Talent Acquisition Assistant will facilitate the successful hiring of faculty and staff by providing high-level customer service skills to internal and external customers at the University.

Responsibilities:

Recruitment Coordinator

• Assists with sourcing and recruiting candidates for difficult-to-fill positions when needed;
• Coordinates search committee assistance to include scheduling interviews, booking candidates, travel arrangements and facilitating logistics to ensure a positive candidate and department/unit experience for high-level executive searches;
• Screens and interview candidates as needed;
• Provides support to other Talent Acquisition teammates;
• Processes job offers based upon information received from teammates and other departments. With this offer, you will work in conjunction with Workforce Planning and the Onboarding Administrator; and
• Other duties as assigned.

Customer Service

• Serves as a point of contact to applicants in person, via email and by phone;
• Serves as a point of contact for ATS support to departments/units with questions regarding recruitment processes, posting requirements/issues, search committee inquiries, and other Talent Acquisition related questions that are directed to the department; and
• Develops strong relationships while coordinating with internal colleagues (workforce planning, HR consultants, and others) to ensure that all customer needs are met in an effective and successful manner.

Metrics/Reporting/Data Upkeep

• Ensures that all postings are updated as needed and applicants are moved to appropriate workflow states as positions are filled/closed; and
• Maintains all search and recruitment-related files, accounts and access.

Applicant Tracking System Administration

• Serves as an Applicant Tracking System (ATS) Administrator. In this role, applicant will serve as a liaison for upgrades, issues and requests; and
• Serves as a user accepted tester for ATS related enhancements.

Required Qualifications:

• Undergraduate degree or equivalent work experience;
• Knowledge of internet and software applications including Microsoft Office products and HR systems;
• Knowledge of the principles and processes for providing customer service. This includes setting and meeting quality standards for services and evaluation of customer satisfaction;
• Proficiency in Microsoft Excel;
• Ability to edit correspondence for grammar, spelling, punctuation and tone;
• Effective oral and written communication;
• Ability to effectively complete work and multi-task with frequent interruptions;
• Ability to maintain confidentiality;
• Ability to effectively interpret policy, procedures and best practices;
• Ability to maintain moderately complex records;
• Follow verbal and written instructions while working under pressure to meet deadlines;
• Helps to resolve problems and complaints with internal and external customers; and
• Understands and can interpret policy and procedures.

Instructions to Applicants:

For full consideration, applicants must apply for Talent Acquisition Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date:July 29, 2024

For Full Consideration, Apply by: August 12, 2024

Open Until Filled?:Yes