TDHCA - Anti-Fraud and Quality Control Project Manager

Job Description

This position is temporary and is estimated to be filled through approximately April 2026, with possibility of extension.

Programs Division

GENERAL DESCRIPTION:

Performs highly complex (senior-level advanced) consultative, technical assistance, and project management work, developing and implementing quality control and fraud resolution activities associated with programs operated by TDHCA.

This remote position will report to the Deputy Executive Director for programs, but will work with any/all divisions of the Department. The position will help set up more robust Anti-Fraud, Waste and Abuse (AFWA) processes for the agency, coordinate and handle all AFWA cases that come to TDHCA in coordination with other divisions, assess areas of risk and areas for QA/QC in Department programs/areas, and help individual programs with setting up AFWA and/or QA/QC controls that are program-specific. The position will establish, and monitor the progress and schedule of projects; communicate with division management teams; develop schedules, priorities, and standards for achieving established goals; coordinate and evaluate program activities; and document compliance with regulations to meet audit requirements. Works very closely with all areas of the Department. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

SPECIFIC JOB RESPONSIBILITIES:

• Responsible for initiating, overseeing and completing processes and procedures for the handling of reports of fraud, waste, or abuse including referrals received by the Department;
• Implementing the processes and procedures noted for referrals or reports of fraud, waste and abuse;
• Review data and generate reports from various program's systems of record relating to trends that may be indicative of fraud, waste or abuse;
• Assists management with developing program policies, procedures, standards, and manuals; and planning program activities in accordance with program objective and goals;
• Review and oversee cases assigned;
• Research best practices and suggest actions to reduce the risk of fraud and improve quality control;
• Become the internal expert on AFWA policies, procedures and cases;
• May assist in the design and implementation of reporting procedures that confirm program compliance and meet audit requirements;
• Overseeing all things related to AFWA and Quality Assurance.
• Preventing, detecting and substantiating program fraud and referring substantiated cases to the State Auditor's Office and the Treasury Office of Inspector General.
• Coordinating and providing information for investigations conducted by police departments and the OIG if applicable.
• Working with program areas across the Department to identify areas of risk and quality improvement, assist with identification of mitigations, and draft responsive processes to put those mitigations into place.
• Generate reports and timelines relating to tracking of deliverables and initiatives, generate information materials, maintain status of reports, prepare board materials, distribute communications, and schedule and facilitate meetings;
• Requires general project management competencies, and strength in project management tools;
• Requires experience in auditing, quality assurance processes, and fraud investigations;
• Responsible for becoming fully knowledgeable of federal and state regulations governing program funds;
• May represent the Department in meetings, conferences, legislative hearings, interviews or other forums relating to their area of specialization;
• Comply with all applicable safety rules, regulations and standards;
• Adhere to all Department policies and procedures;
• Perform other work as assigned;
• Expected to work as a telecommuter, but may be required at times to be present in the office or at other designated work events or venues;
• May travel up to 5%

Qualifications:

EDUCATION/EXPERIENCE:

• Bachelor's degree from an accredited four-year college or university with a major in business, public administration, auditing, or accounting, or related field, with at least 3 years related experience in performing auditing, regulatory compliance, fraud prevention or other related activities. A combination of work and experience will also be considered.
• Experience working with state and/or federal programs.
• Experience with evaluating and reaching resolution on reports of fraud, waste or abuse.
• Experience in developing, implementing, and leading project/team processes.

KNOWLEDGE, SKILLS AND ABILITIES:

• Self-starter, highly motivated.
• Strong knowledge of procedures associated with fraud, waste and abuse.
• Strong ability to execute and promptly operationalize new processes.
• Excellent verbal, interpersonal and written communication skills.
• Comfortable working across multiple areas and building a strong relationship with management of divisions.
• Excellent problem solving skills with ability to analyze situations, identify existing or potential problems and recommend solutions.
• Excellent analytical skills and ability to gather, assemble, document, and analyze data.
• Knowledge of laws and regulations relating to administration of federal programs, auditing and fraud.
• Skilled in the use of Microsoft Office Applications (Word, Excel, Outlook and Teams).
• Must possess a valid driver's license.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to use hands to use or handle office tools and equipment, including telephone and computer; and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include ability to adjust focus for work with computers and peripheral vision and depth perception for driving.

OTHER:

Must be willing to work in a non-smoking environment and adhere to all applicable Department policies and procedures. Must be willing to work overtime if necessary which may include nights and weekends. Must attend work regularly and adhere to approved work schedule.

IMPORTANT INFORMATION FOR THE CANDIDATE:

• Official transcripts or other minimum requirement validations will be requested of final applicants.

• Criminal background checks will be conducted before an offer of employment is extended.

We fully recognize, honor and enforce the Uniformed Services Employment and Reemployment Rights Act (USERRA) and encourage opportunities to hire Veterans, Reservists and Guardsmen.

Males born on or after January 1, 1960, between the ages of 18-26, will be required to present proof of Selective Service System registration on the first day of employment or proof of exemption from Selective Service registration requirement.

The U.S. Immigration Reform and Control Act of 1986 requires new employees to present proof of identity and eligibility to work in the United States. Failure to provide this information within the required timeframe will result in the offer being rescinded.

Thank you for considering employment at the Texas Department of Housing and Community Affairs! The Texas Department of Housing and Community Affairs is an Equal Employment Opportunity employer.