Technical Architect - AI

HTC Global Services wants you. Come build new things with us and advance your career. At HTC Global you'll collaborate with experts. You'll join successful teams contributing to our clients' success. You'll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

At HTC Global Services our consultants have access to a comprehensive benefits package. Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short & Long Term Disability Insurance, and a variety of other perks.

Job Description:

We are seeking an experienced Senior Technical Architect with expertise in Artificial Intelligence (AI) and Machine Learning (ML), specializing in Google's suite of AI products. The ideal candidate will have a proven track record in designing and implementing advanced chatbot solutions that serve as intelligent agents, capable of providing information from company-approved data sources tailored to specific customer needs.

Key Responsibilities:

• Lead the architecture and design of AI/ML solutions, with a primary focus on chatbot development using Google's AI products.
• Develop sophisticated chatbots that can act as intelligent agents, integrating with company-approved data sources to provide accurate and relevant information to customers.
• Design and implement natural language processing (NLP) and natural language understanding (NLU) systems to enhance chatbot interactions.
• Architect scalable and secure solutions for deploying AI models and chatbots in production environments.
• Collaborate with data scientists, software engineers, and product managers to align AI solutions with business objectives and customer needs.
• Evaluate and integrate various data sources, ensuring chatbots can access and utilize company-approved information effectively.
• Implement personalization and context-aware features in chatbots to enhance user experience.
• Develop strategies for continuous improvement of chatbot performance through machine learning and user feedback.
• Ensure compliance with data privacy regulations and company policies in all AI/ML implementations.
• Provide technical leadership and mentoring to the AI/ML development team.