Responsibilities

About TikTok U.S. Data Security
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. U.S. Data Security ("USDS") is a subsidiary of TikTok in the U.S. This new, security-first division was created to bring heightened focus and governance to our data protection policies and content assurance protocols to keep U.S. users safe. Our focus is on providing oversight and protection of the TikTok platform and U.S. user data, so millions of Americans can continue turning to TikTok to learn something new, earn a living, express themselves creatively, or be entertained. The teams within USDS that deliver on this commitment daily span across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions and more.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The Partner API CSTs support Partners and Independent Software Vendors (ISVs) that integrate directly with TikTok Shop.

In order to enhance collaboration and cross-functional partnerships, among other things, at this time, our organization follows a hybrid work schedule that requires employees to work in the office 3 days a week, or as directed by their manager/department. We regularly review our hybrid work model, and the specific requirements may change at any time.

Responsibilities
- Work cross-functionally between the internal Product RD team and ISVs (Independent Software Vendor) , merchants
- Work in a small team with minimal supervision to drive improvements and innovative solutions to complex issues in an end-to-end project
- Identify application performance roadblocks and implement optimizations for the growing Ecommerce ecoystem
- Continuously track technical risks and gaps while presenting mitigation strategies and recommendations to external and internal stakeholders on an on-going basis
- Test, troubleshoot and enhance applications and user test cases

Qualifications

Minimum Qualifications
- Strong cross-team collaboration skills, self-starter attitude with the ability to analyze and solve problems
- Ability to manage multiple competing priorities in a fast-paced collaborative environment

Preferred Qualifications
- Bachelor's degree or above, at least 1-2 years' experience in E-commerce space, technical support, solution engineering or equivalent
- Familiarity with APIs, webhooks, debugging response codes, token auths, and other web technologies to understand problems end to end
- Comfortable working with internal and external stakeholders to address concerns while also demonstrating the ability to explain complex technical concepts to a non-technical audience.
- Professional experience with at least one client-side/server-side language such as: JAVA / Python / Javascript, can read basic code logic
- Demonstrated ability to explain complex technical concepts to internal and external stakeholders
- Comfortable working non-standard work hours to collaborate with global teams.

D&I Statement
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accommodation Statement
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/ktJP6

Data Security Statement
This role requires the ability to work with and support systems designed to protect sensitive data and information. As such, this role will be subject to strict national security-related screening.