Technical Sales Trainee (Outside Aftermarket Sales)

Overview

IMI plc

We are a global specialist engineering company that creates breakthrough solutions. We are curious and like to solve problems, partnering with our customers to solve the demands of today and prepare for the challenges of tomorrow. We embrace innovation and care about outcomes that are good for business, everyday life and making a better world - creating lasting impact for everyone.

We design, build and service highly engineered products in fluid and motion control applications. We focus on five market sectors: Industrial Automation, Process Automation, Climate Control, Life Science and Fluid Control, and Transport.

Our partnership approach breaks through problems and reduces complexity. We don't invent in isolation - we collaborate with our customers. We listen closely and we think differently, creating space for diverse minds to innovate. We are working together to make businesses safer, more sustainable and more productive.

The Aftermarket Outside Technical Sales Trainee position is responsible for promoting and selling IMI products and services to existing and new customers in the energy sector.

This position will work remotely with 70% outside travel. Prefer candidates located in the Chicagoland area or in Wisconsin.

RESPONSIBILITIES:

• Build and maintain strong relationships with existing customers, understanding their needs and requirements. Develop a deep understanding of the customers' business and industry to provide customized solutions where applicable.
• Drive anAftermarket discipline and operating rhythm to cover all the customers every month, identify plant outages, perform plant walkdown to evaluate product performance, create a preventive maintenance plan together with the customer.
• Develop a comprehensive understanding of the company's aftermarket product and services. Present IMI solutions including product features, benefits, and value proposition to customers.
• Conduct needs assessments and provide consultive guidance to customers regarding the best aftermarket solutions for their specific requirements. Offer product recommendations, customization options and technical support to ensure customer satisfaction.
• Keeps informed of market trends and competitive activity and makes strategic adjustments to ensure long-term market footprint and growth.
• Update Customer Relationship Management tool, Salesforce with all required details from the customer visits. Create visit reports for every customer visits.
• Responsible for forecasting (monthly, quarterly, yearly, LTF).

SUPERVISORY RESPONSIBILITIES:

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department. This position will also collaborate with agent partners.

COMPETENCIES:

Customer Focus - Prioritize customer satisfaction and build strong relationships based on trust and understanding. Anticipate and address customer needs promptly, providing customized solutions and exceptional service to enhance customer loyalty.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Business Acumen - Stay informed about industry trends, competitors and market opportunities to drive growth.

Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

Technical Aptitude - Understand technical aspects of the products and services being sold and effectively communicate technical information to customers. Troubleshoot customers issues and provide appropriate solutions or guidance.

Relationship Building - Build and maintain strong relationships with customers, internal stakeholder and internal teams. Collaborate effectively across departments, such as marketing, inside sales, project management, operations, and service to ensure a seamless customer experience.

Problem Solving - Analyze customer requirements, identify pain points, and propose innovative solutions to address customer needs effectively. Demonstrate critical thinking and adaptability to overcome obstacles and achieve sales objectives.

QUALIFICATIONS:

• Excellent communication, negotiation and interpersonal skills
• Strong customer service orientation with the ability to build and maintain long term customer relationships.
• Technical knowledge or aptitude to understand and explain complex products or services.
• Self-motivated, proactive, and able to work independently.
• Organizational and time management skills to handle multiple tasks and priorities effectively.
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from top management, clients, and potential customers.
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions and deal with several abstract and concrete variables.
• Proficient in Microsoft Office programs (Word, Excel & PowerPoint), as well as Outlook.

PHYSICAL DEMANDS:

• Remote work environment with travel over 70%.
• Ability to drive long hours in car.
• Required to walk in plants.
• Continually required to sit.
• Continually required to use hands and fingers.
• Continually required to talk or hear.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate (office/cubicle environment with computers, fax machines and printers operating) to loud (manufacturing environment with large machinery operating).

Frequent visits to customer sites including refineries, power plants, petrochemical and chemicals plants are expected.

What IMI Can Offer You

At IMI, one of our top priorities is to create an inclusive culture of health. We strive to remove barriers to care (whether that be physical or financial) and in doing so, we offer choice for all your health and wellbeing needs.

See below for a general overview of our amazing perks and benefits:

• Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
• Best-in-class 401K plan with zero vesting and up to 6% contribution matching
• 14-week maternity leave at full pay following one year of service (Adoption benefits are equivalent)
• 4-week paternity leave at full pay following one year of service (Adoption benefits are equivalent)
• Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
• PTO, encompassing inclusive holidays
• Career Development opportunities (IMI's 'Catalyst' Program)
• Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
• Mental Health and wellness programs to support you and your family
• Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
• Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
• Free financial advisors, webinars, and classes through Charles Schwab
• Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%

**Benefits plans change year over year, but we have guiding principles in place to ensure our employees have the tools and resources available to stay connected and up to date**

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health, Safety, and Environmental Duties - At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Salary Range: $60k - $62k
LI-Remote