Technical Trainer, Semi Service

A Technical Trainer, Semi Service, supports the Semi Team by providing world class training for our Service Technicians and partners. You will be involved with multiple programs including (but not limited to) new hire training, new processes, continuing education and cross-training.

As a Technical Trainer you will be primarily responsible for the conducting of Instructor Led Trainings (ILT) for our Internal and External Service Teams so that our workforce is knowledgeable and adheres to the best practices of the company. This will be accomplished through New Hire Onboarding and continuing education courses. You will be responsible for planning, executing, and tracking technical knowledge and training programs in this role.
This individual must be creative, proactive, organized, flexible, and results oriented. Must have outstanding communication, facilitation, and organizational skills while demonstrating a positive and professional demeanor.
The ideal candidate must possess a passion for teaching and a willingness to continue their own education as well.


Responsibilities

• Deliver technical hands-on, instructor-led, and virtual training sessions for groups of various sizes, including new hires, customers, and existing employees

• Keep up to date with current trends in Learning and Development to ensure we are taking advantage of the most up-to-date technologies and techniques

• Maintain positive and collaborative relationships with stakeholders including Design, Production, Quality, Service Leadership, Instructional Design and EHS teams

• Research and remain current on industry trends and data-informed best practices and identify mechanisms to deploy them into the training curricula

• Create a knowledge repository on industry best practices and training methodologies to support the development of the technical training team

• Identify operational improvements that increase safety, efficiency, and quality

• Create a positive work environment by demonstrating accountability, confidence, and commitment

Requirements

• Bachelor's Degree in related field, or equivalent experience

• 3+ years' experience in the training field or related area with EV and/or heavy truck service experience preferred

• Friendly, clear, strong speaker with composure, approachability, and interpersonal skills

• Excellent verbal, written, and presentation skills required with the proven ability to successfully deliver and communicate complex content in both technical and non-technical language depending on audience

• Proven time management and organizational skills including strong ability to multitask
• Up to 50% travel

Compensation and Benefits
Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program


Expected Compensation

$60,000 - $216,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.