Insight Global is looking for a Technical Writer for a large media client to sit in Bristol, CT. This group is responsible for all of the tier 1 and beyond technical broadcasting support and incidents. The main responsibility of this person will be to write all of the day to day technical processes into technical documents and manuals. Day to day this person will be responsible for proactively connecting with multiple teams and getting updates to their processes and then translating this.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

2 - 5 years of Technical Writing experience in the media production industry

Ability to proactively connect and work with multiple teams

Experience working with Confluence, Jira and/or Service Now to store documentation

BA/BS required

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.