About Us

Harris Health System is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health’s robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); The University of Texas MD Anderson Cancer Center; and the Tilman J. Fertitta Family College of Medicine at the University of Houston.

Job Profile

JOB SUMMARY

The Technical Writer (TW) provides advanced writing and editing skills in the preparation and publication of Harris Health System policies and procedures (P&P) and other key documents as assigned. The TW works closely with the Director, Information Technology (IT) Process Improvement and IT service/units to assure quality documentation of Harris Health's organizational expectations. The TW assists to facilitate compliance with writing standards established by the P&P Office. The TW performs periodic review, revision, and editing of P&P documents prior to publication and distribution. The TW gives meticulous attention to grammar, syntax, spelling, and punctuation. The TW consults with content specialists for technical accuracy, advises in the use of formatting according to Harris Health's approved P&P template, and possesses strong computer knowledge. The TW has advanced skills in active listening, communicating with others, information gathering and organization, active learning, creativity, persistence, visual interpretation, analyzing documents, and problem solving. The TW is upholds high standards of integrity and ethical behavior, mentors others, role models professionalism.

MINIMUM QUALIFICATIONS

Education/Specialized Training Licensure:
a) Bachelor's Degree : Graduation from an accredited school with a bachelor's degree in technical communication, English, Engineering, Journalism, or related field.

Work Experience:
a) 3 Years of Experience: of technical writing experience is required.

Communication Skills:
a) Above Average Verbal (Heavy Public Contact)
b) Exceptional Verbal (e.g., Public Speaking)
c) Writing /Correspondence
d) Writing/ Reports

Proficiencies:
a) MS Word
b) PC
c) MS Excel
d) MS Outlook
e) Typing

JOB ATTRIBUTES

Knowledge/ Skills/ Abilities:
a) Analytical
b) Medical Terms
c) Research
d) Mathematics
e) Design
f) Statistical

Other Requirements: Advanced customer service skills, to include e-mail, phone, and meeting etiquette

Benefits and EEOC

Harris Health System's benefits program is designed to provide you with more flexibility and choices in meeting your specific needs. Harris Health System's benefits program allows you to protect your income in case of illness, death and disability, and to help you save for retirement.

It is the policy of Harris Health System to provide equal opportunity for all applicants for employment regardless of political affiliation, race, color, national origin, age, sex, religious creed or disability. Applicants may request any reasonable accommodation(s) to participate in the application process.

Job Category

Information Technology