Telecom Data Analyst

The Telecom Data Analyst is responsible for managing telecom expenses, analyzing telecom data, and maintaining accurate inventory records. This role will work closely with telecom providers and carriers, engaging with them on matters related to billing and invoicing, activating, and disconnecting services, and supporting automation integrations. The ideal candidate will have experience with IT Asset Management (ITAM), telecom invoicing, and a strong understanding of industry standards and practices.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

* Bachelor's degree in Information Technology, Telecommunications, or a related field.

* 3+ years of experience in telecom expense management or telecom-related roles.

* Familiarity with IT Asset Management (ITAM) processes and best practices.

* Strong knowledge of telecom services, including voice lines, data circuits, and internet services.

* Experience with telecom billing and invoicing.

* Proficiency in telecom management platforms (TEM), such as Asignet, Tangoe, or similar.

* Excellent communication skills, both verbal and written.

* Strong problem-solving and analytical skills.

* Ability to work independently and as part of a team.

* Knowledge of API integrations and telecom provider systems is a plus.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.