Job Title: Telephone Operator Receptionist

Department: Communications

Shift: Variable

Daily Work Times: Variable

Scheduled Biweekly Hours: 0

Position Summary:

Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.

Required:

• High School Diploma or equivalent
• Ability to operate related telephone equipment
• 3 months experience utilizing Windows based functionality and programs
• Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
• Ability to maintain confidentiality