Job Description:

Teller lead needs 2+ years of customer service and cash handling experience.

Teller lead requires:

• Banking experience preferred, including processing account transactions, new accounts, and experience with complying to all governing regulations, especially the Bank Secrecy Act requirements
• Cash handling
• Customer service
• Retail cash handling

Teller lead duties:

• Responds to client inquiries on the telephone or in person,
• Solves customer problems on their own or escalates problems to his/her supervisor for resolution while adhering to client privacy and confidentiality guidelines
• Serves as a party in dual control activities such as servicing ATMs, nightly drop, cash count, and monthly audits.
• Processes all transactions within assigned limits, maintains cash drawer, and properly balances cash drawer at the end of each work day.
• Processes rejects, loan payments, reviews branch reports, and completes audits as assigned by Operations Manager Assists with the daily branch settlement and reconcilement process, including oversight for night deposit and ATM balancing.
• Works with the Teller team to enhance customer service expectations and provides responsive, quality client service at all times.
• Takes ownership of the Teller line workflow
• May be assigned the responsibility of vault teller completing all duties related to this task.
• Adheres to all bank policies and security procedures.

Provides outstanding customer service experience

Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job

https://www.globalchannelmanagement.com/