Tesla Advisor, Mall of America
Bloomington, Minnesota
Employer: Tesla Motors
Industry: Customer Support
Salary: Competitive
Job type: Full-Time
The Tesla Advisor consistently delivers an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy.
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We've created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
We are hiring for part-time and full-time positions
Responsibilities
Requirements
As a Tesla Advisor, you will support customers from the moment they walk into our showrooms to learn about Tesla through to their delivery day experience. We've created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
We are hiring for part-time and full-time positions
Responsibilities
- Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
- Excite and educate prospective customers through various channels about Tesla's product offerings
- Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
- Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
- Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
- Demonstrate expertise in Tesla's products and services and stay updated on EV trends and local incentives
- Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes
Requirements
- 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
- Passionate about the Tesla Mission and our innovations in the personal transportation industry
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools
- Ability to work evening hours, weekends, and holidays in a retail environment
- Ability to obtain appropriate state licensing, where applicable
- Must have a valid driver's license in country of employment
Created: 2024-09-21
Reference: 212438
Country: United States
State: Minnesota
City: Bloomington
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